Credit bureau · complaint record
MIB Group complaints
Filed under MIB Group, Inc.
Consumers have filed 526 complaints about MIB Group since 2014, 259 of them in the last 12 months (+281% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is problem with fraud alerts or security freezes.
Weak response record. How it works
- Complaints on record
- 526
- Last 12 months
- 259
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #55 of 566
Since January 2014
+281% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Jul 7, 2026
Most complained-about credit bureaus & report companies
MIB Group complaints by month
The busiest month was February 2026 (67 complaints). Complaints in the last 12 months are up 281% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How MIB Group answered last 12 months
- Closed with explanation259100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend0/15+281% vs last year
What MIB Group complaints are about
Top MIB Group problems last 12 months
Where MIB Group complaints come from
Most complaints: Georgia (91), Illinois (72), Texas (49), Florida (47), Massachusetts (28).
MIB Group compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Larry H. Miller Group of CompaniesCredit reporting | 59 | 308 | C |
| 2 | Open Dealer ExchangeCredit reporting | 58 | 276 | C |
| 3 | Cascade CISSCredit reporting | 60 | 264 | C |
| 4 | MIB GroupCredit reporting | 45 | 259 | D |
| 5 | Sparrow FinancialCredit reporting | 45 | 234 | D |
| 6 | Lobel FinancialCredit reporting | 45 | 231 | D |
| 7 | Contemporary InformationCredit reporting | 51 | 203 | C |
| 8 | Cig FinancialCredit reporting | 55 | 202 | C |
Compare side by side: MIB Group vs Larry H. Miller Group of Companies · MIB Group vs Open Dealer Exchange · MIB Group vs Cascade CISS · MIB Group vs Sparrow Financial
What people say about MIB Group
All experiencesNo experiences with MIB Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest MIB Group complaints
Full logQuestions about MIB Group
How many complaints does MIB Group have?
MIB Group has 526 complaints on record since January 2014, including 259 in the last 12 months and 0 in the last 30 days. That makes it number 288 of every company by complaints this year.
Does MIB Group respond to complaints?
Yes. MIB Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 45/100 (grade D).
What do people complain about most with MIB Group?
The most common problems are problem with fraud alerts or security freezes (278), problem with a company's investigation into an existing problem (31), incorrect information on your report (83).
Is MIB Group legit?
MIB Group is a real company with a public complaint record: consumers have complained about it 526 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is MIB Group legit? for the signals, red flags and how to protect yourself.
Are complaints about MIB Group going up or down?
Up. There were 259 complaints in the last 12 months against 68 in the 12 before (+281%). See every month.
How do I file a complaint against MIB Group?
Complain to MIB Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most MIB Group complaints come from?
Most come from Georgia (91), Illinois (72), Texas (49). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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