Mortgage company · complaint record
CMG Financial Services complaints
Filed under CMG Financial Services, Inc.
Consumers have filed 892 complaints about CMG Financial Services since 2011, 276 of them in the last 12 months (+86% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical mortgage company. The most common problem is trouble during payment process. It is the 23rd most complained-about of 595 mortgage lenders & servicers this year.
Weak response record. How it works
- Complaints on record
- 892
- Last 12 months
- 276
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 13
- Rank
- #23 of 595
Since December 2011
+86% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 2, 2026
Most complained-about mortgage lenders & servicers
CMG Financial Services complaints by month
The busiest month was June 2026 (38 complaints). Complaints in the last 12 months are up 86% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How CMG Financial Services answered last 12 months
- Closed with explanation276100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend1/15+86% vs last year
What CMG Financial Services complaints are about
Top CMG Financial Services problems last 12 months
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 94
- Trying to communicate with the company to fix an issue while managing or servicing your loan 94
- Payment process 79
- Private mortgage insurance (PMI) 22
- Loan sold or transferred to another company 14
- Fees charged 9
Where CMG Financial Services complaints come from
Most complaints: California (225), Texas (106), Florida (60), Maryland (26), New York (26).
CMG Financial Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | RoundPoint Mortgage ServicingMortgages | 46 | 347 | D |
| 2 | Village Capital & InvestmentMortgages | 44 | 335 | D |
| 3 | AmeriHome MortgageMortgages | 85 | 335 | A |
| 4 | LD Holdings GroupMortgages | 43 | 331 | D |
| 5 | ServicemacMortgages | 81 | 280 | A |
| 6 | CMG Financial ServicesMortgages | 46 | 276 | D |
| 7 | GuildMortgages | 47 | 239 | D |
| 8 | Valon TechnologiesMortgages | 37 | 215 | D |
Compare side by side: CMG Financial Services vs RoundPoint Mortgage Servicing · CMG Financial Services vs Village Capital & Investment · CMG Financial Services vs AmeriHome Mortgage · CMG Financial Services vs LD Holdings Group
What people say about CMG Financial Services
All experiencesNo experiences with CMG Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest CMG Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Nov 1, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Oct 30, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 29, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 27, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 27, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 27, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 27, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 26, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Oct 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 23, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
Questions about CMG Financial Services
How many complaints does CMG Financial Services have?
CMG Financial Services has 892 complaints on record since December 2011, including 276 in the last 12 months and 13 in the last 30 days. That makes it number 272 of every company by complaints this year.
Does CMG Financial Services respond to complaints?
Yes. CMG Financial Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 46/100 (grade D).
What do people complain about most with CMG Financial Services?
The most common problems are trouble during payment process (492), struggling to pay mortgage (122), incorrect information on your report (54).
Is CMG Financial Services legit?
CMG Financial Services is a real company with a public complaint record: consumers have complained about it 892 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is CMG Financial Services legit? for the signals, red flags and how to protect yourself.
Are complaints about CMG Financial Services going up or down?
Up. There were 276 complaints in the last 12 months against 148 in the 12 before (+86%). See every month.
How do I file a complaint against CMG Financial Services?
Complain to CMG Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most CMG Financial Services complaints come from?
Most come from California (225), Texas (106), Florida (60). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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