Mortgage company · complaint record
Valon Technologies complaints
Filed under Valon Technologies, Inc.
Consumers have filed 436 complaints about Valon Technologies since 2021, 215 of them in the last 12 months (+76% on the year before). It answered 97.7% on time and closed 0% with relief for the customer - less often than a typical mortgage company. The most common problem is trouble during payment process. It is the 25th most complained-about of 595 mortgage lenders & servicers this year.
Weak response record. How it works
- Complaints on record
- 436
- Last 12 months
- 215
- Answered on time
- 97.7%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #25 of 595
Since December 2021
+76% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 17, 2026
Most complained-about mortgage lenders & servicers
Valon Technologies complaints by month
The busiest month was July 2026 (39 complaints). Complaints in the last 12 months are up 76% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Valon Technologies answered last 12 months
- Closed with explanation21399.1%
- Untimely response20.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time35/4597.7% on time
- Relief for customers0/400% closed with relief
- Complaint trend2/15+76% vs last year
What Valon Technologies complaints are about
Top Valon Technologies problems last 12 months
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 130
- Payment process 52
- Trying to communicate with the company to fix an issue while managing or servicing your loan 47
- Loan sold or transferred to another company 31
- Private mortgage insurance (PMI) 25
- Fees charged 8
Where Valon Technologies complaints come from
Most complaints: California (59), Florida (52), Louisiana (28), Texas (25), New York (17).
Valon Technologies compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | ServicemacMortgages | 81 | 280 | A |
| 2 | CMG Financial ServicesMortgages | 46 | 276 | D |
| 3 | GuildMortgages | 47 | 239 | D |
| 4 | Valon TechnologiesMortgages | 37 | 215 | D |
| 5 | Broker SolutionsMortgages | 50 | 203 | C |
| 6 | 21ST MortgageMortgages | 43 | 193 | D |
| 7 | BSI FinancialMortgages | 55 | 189 | C |
| 8 | Dovenmuehle MortgageMortgages | 50 | 185 | C |
Compare side by side: Valon Technologies vs Servicemac · Valon Technologies vs CMG Financial Services · Valon Technologies vs Guild · Valon Technologies vs Broker Solutions
What people say about Valon Technologies
All experiencesNo experiences with Valon Technologies yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Valon Technologies complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 17, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Aug 3, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 3, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 30, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Jul 29, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 28, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | No timely reply |
| Jul 28, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 27, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 27, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Jul 27, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 26, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 23, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
Questions about Valon Technologies
How many complaints does Valon Technologies have?
Valon Technologies has 436 complaints on record since December 2021, including 215 in the last 12 months and 0 in the last 30 days. That makes it number 319 of every company by complaints this year.
Does Valon Technologies respond to complaints?
Yes. Valon Technologies answered 97.7% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 37/100 (grade D).
What do people complain about most with Valon Technologies?
The most common problems are trouble during payment process (315), struggling to pay mortgage (27), incorrect information on your report (41).
Is Valon Technologies legit?
Valon Technologies is a real company with a public complaint record: consumers have complained about it 436 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Valon Technologies legit? for the signals, red flags and how to protect yourself.
Are complaints about Valon Technologies going up or down?
Up. There were 215 complaints in the last 12 months against 122 in the 12 before (+76%). See every month.
How do I file a complaint against Valon Technologies?
Complain to Valon Technologies in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Valon Technologies complaints come from?
Most come from California (59), Florida (52), Louisiana (28). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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