Student loans
College Ave Student Loan Servicing student loans complaints
Consumers have filed 145 complaints about College Ave Student Loan Servicing's student loans, 43 in the last 12 months (+5%). College Ave Student Loan Servicing answered 100% on time and closed 0% with relief. See the whole College Ave Student Loan Servicing record.
College Ave Student Loan Servicing against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | College Ave Student Loan Servicing | 43 | 100% | 0% |
Latest College Ave Student Loan Servicing student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 19, 2026 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Oct 17, 2026 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Oct 14, 2026 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Oct 12, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Oct 9, 2026 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Sep 28, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Sep 17, 2026 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Sep 9, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 2, 2026 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Aug 14, 2026 | Student loans | Getting a loanIssues with financial aid services | Explained |
| Aug 6, 2026 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 31, 2026 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Jul 30, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Jul 22, 2026 | Student loans | Getting a loanProblem with the interest rate | Explained |
| Jul 21, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 15, 2026 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Jul 1, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Jun 2, 2026 | Student loans | Getting a loanQualified for a better loan than the one offered | Explained |
| Jun 2, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jun 1, 2026 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| May 2, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| May 2, 2026 | Student loans | Getting a loanDenied loan | Explained |
| Apr 28, 2026 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Apr 23, 2026 | Student loans | Struggling to repay your loanBankruptcy | Explained |
| Apr 21, 2026 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 18, 2026 | Student loans | Getting a loanDenied loan | Explained |
| Apr 14, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Apr 13, 2026 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Apr 2, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 1, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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