Student loans
ConServe student loans complaints
Consumers have filed 101 complaints about ConServe's student loans, 5 in the last 12 months. ConServe answered 100% on time and closed 40% with relief. See the whole ConServe record.
ConServe against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | ConServe | 5 | 100% | 40% |
Latest ConServe student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 9, 2014 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Nov 19, 2014 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Oct 31, 2014 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Oct 21, 2014 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Sep 18, 2014 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Jul 7, 2014 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jan 15, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Jun 6, 2013 | Student loans | Getting a loan | Explained |
| Apr 26, 2013 | Student loans | Repaying your loan | Explained |
| Jan 2, 2013 | Student loans | Repaying your loan | Explained |
| Jul 6, 2012 | Student loans | Problems when you are unable to pay | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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