Student loans
ConServe student loans complaints
Consumers have filed 101 complaints about ConServe's student loans, 5 in the last 12 months. ConServe answered 100% on time and closed 40% with relief. See the whole ConServe record.
ConServe against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | ConServe | 5 | 100% | 40% |
Latest ConServe student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 23, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Apr 9, 2026 | Student loans | Incorrect information on your reportAccount status incorrect | Fixed |
| Mar 13, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 8, 2026 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Dec 16, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Fixed |
| Sep 4, 2025 | Student loans | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Aug 9, 2025 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 6, 2025 | Student loans | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 6, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 29, 2024 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Sep 24, 2024 | Student loans | Getting a loanLoan opened without my consent or knowledge | Explained |
| Feb 22, 2024 | Student loans | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Feb 3, 2024 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Dec 19, 2023 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | Explained |
| Mar 14, 2023 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Feb 5, 2023 | Student loans | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Apr 25, 2021 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Apr 19, 2021 | Student loans | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Sep 2, 2020 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 22, 2020 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Nov 14, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| May 18, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Mar 19, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 27, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Oct 15, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 15, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 21, 2018 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 2, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jun 21, 2018 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Jun 7, 2018 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about ConServe
No comments yet. Start the conversation - questions are welcome too.