Student loans
ConServe student loans complaints
Consumers have filed 101 complaints about ConServe's student loans, 5 in the last 12 months. ConServe answered 100% on time and closed 40% with relief. See the whole ConServe record.
ConServe against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | ConServe | 5 | 100% | 40% |
Latest ConServe student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 19, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jan 6, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jan 5, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Dec 26, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Dec 5, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Dec 3, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Nov 14, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Nov 2, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Oct 11, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Sep 30, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Sep 28, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Sep 19, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Aug 24, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Aug 19, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Aug 15, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Aug 8, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jul 26, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| May 3, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Apr 25, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Apr 9, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Feb 22, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Nov 2, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Sep 29, 2015 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Fixed |
| May 1, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Apr 25, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Mar 30, 2015 | Student loans | Getting a loanCan't qualify for a loan | Explained |
| Mar 18, 2015 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Feb 20, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jan 22, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Dec 16, 2014 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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