Complaint log
Cred.ai complaint log
The newest complaints about Cred.ai, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | In progress |
| Jun 26, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Apr 14, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | Explained |
| Feb 18, 2026 | Credit cards | Closing your accountCompany closed your account | Explained |
| Aug 15, 2025 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Jul 23, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jul 3, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Jun 11, 2025 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| May 31, 2025 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Apr 15, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Mar 22, 2025 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Mar 18, 2025 | Credit cards | Getting a credit cardApplication denied | Explained |
| Mar 6, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Jan 23, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Dec 7, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 7, 2024 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Aug 30, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
| Aug 15, 2024 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | Explained |
| Jul 24, 2024 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jul 2, 2024 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Jun 25, 2024 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| May 24, 2024 | Bank accounts | Managing an accountProblem accessing account | Explained |
| May 9, 2024 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Apr 9, 2024 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Mar 17, 2024 | Bank accounts | Managing an accountBanking errors | Explained |
| Mar 9, 2024 | Credit cards | Getting a credit cardDelay in processing application | Explained |
| Feb 12, 2024 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Jan 31, 2024 | Bank accounts | Managing an accountBanking errors | Money back |
| Jan 12, 2024 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Dec 8, 2023 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Oct 13, 2023 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Oct 8, 2023 | Credit cards | Closing your accountCompany closed your account | Explained |
| Sep 27, 2023 | Credit cards | Closing your accountCan't close your account | Explained |
| Sep 27, 2023 | Bank accounts | Managing an accountCashing a check | Explained |
| Aug 10, 2023 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Jun 4, 2023 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| May 1, 2023 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Feb 23, 2023 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Jan 11, 2023 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Jan 4, 2023 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Jan 2, 2023 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Dec 15, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Oct 26, 2022 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Sep 29, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 31, 2022 | Money transfers & apps | Fraud or scam | Explained |
| Jul 26, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 15, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 23, 2021 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Money back |
| Jun 25, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works