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Complaint log

CVB Financial complaint log

The newest complaints about CVB Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 29, 2026Bank accountsManaging an accountBanking errorsCAExplainedYes
Aug 3, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardAZExplainedYes
Jul 8, 2026Bank accountsCredit monitoring or identity theft protection servicesBilling dispute for servicesPAExplainedYes
Jun 24, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
May 27, 2026Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
May 1, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
Jan 14, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Jun 4, 2025Bank accountsManaging an accountProblem with fees or penaltiesCAExplainedYes
May 14, 2025Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountNYExplainedYes
May 13, 2025Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Mar 14, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes
Jan 21, 2025Money transfers & appsOther transaction problemCAExplainedYes
Sep 1, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processCAExplainedYes
Aug 20, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processCAExplainedYes
Jul 9, 2024Credit cardsGetting a credit cardApplication deniedNJExplainedYes
Apr 25, 2024Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Apr 25, 2024Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Apr 19, 2024Bank accountsManaging an accountProblem making or receiving paymentsMAExplainedYes
Feb 5, 2024Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Jan 26, 2024Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Nov 14, 2023Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Aug 10, 2023MortgagesTrouble during payment processCAExplainedYes
Aug 2, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Apr 14, 2023Money transfers & appsOther transaction problemCAExplainedYes
Dec 21, 2022Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Dec 11, 2022Bank accountsManaging an accountProblem using a debit or ATM card-ExplainedYes
Aug 11, 2022Bank accountsClosing an accountCompany closed your accountCAExplainedYes
Aug 3, 2022MortgagesTrouble during payment processCAMoney backYes
Aug 1, 2022Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Jun 8, 2021Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Jul 16, 2020Payday & personal loansGetting the loanCAExplainedYes
Jul 8, 2020Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
Nov 22, 2019Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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