Bank · complaint record
CVB Financial complaints
Filed under CVB FINANCIAL CORP.
Consumers have filed 33 complaints about CVB Financial since 2019, 7 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 33
- Last 12 months
- 7
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #134 of 188
Since November 2019
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Aug 29, 2026
Most complained-about banks & credit unions
CVB Financial complaints by month
The busiest month was August 2022 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How CVB Financial answered all time
- Closed with monetary relief13%
- Closed with explanation3297%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What CVB Financial complaints are about
Top CVB Financial problems
Inside "Managing an account"
- Deposits and withdrawals 4
- Problem using a debit or ATM card 3
- Funds not handled or disbursed as instructed 2
- Banking errors 1
- Problem making or receiving payments 1
- Problem with fees or penalties 1
Where CVB Financial complaints come from
Most complaints: California (25), New York (2), Arizona (1), Pennsylvania (1), Florida (1).
CVB Financial compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | CVB FinancialBank accounts | - | 7 | - |
Compare side by side: CVB Financial vs Bancfirst · CVB Financial vs Banner · CVB Financial vs Customers Bancorp · CVB Financial vs RBC Bank
What people say about CVB Financial
All experiencesNo experiences with CVB Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest CVB Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 29, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Aug 3, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Jul 8, 2026 | Bank accounts | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Jun 24, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 27, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| May 1, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jan 14, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jun 4, 2025 | Bank accounts | Managing an accountProblem with fees or penalties | Explained |
| May 14, 2025 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| May 13, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Mar 14, 2025 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | Explained |
| Jan 21, 2025 | Money transfers & apps | Other transaction problem | Explained |
Questions about CVB Financial
How many complaints does CVB Financial have?
CVB Financial has 33 complaints on record since November 2019, including 7 in the last 12 months and 0 in the last 30 days. That makes it number 1,664 of every company by complaints this year.
Does CVB Financial respond to complaints?
Yes. CVB Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with CVB Financial?
The most common problems are managing an account (12), problem with a lender or other company charging your account (3), closing an account (2).
Is CVB Financial legit?
CVB Financial is a real company with a public complaint record: consumers have complained about it 33 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is CVB Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against CVB Financial?
Complain to CVB Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most CVB Financial complaints come from?
Most come from California (25), New York (2), Arizona (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about CVB Financial
No comments yet. Start the conversation - questions are welcome too.