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Complaint log

Denefits complaint log

The newest complaints about Denefits, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 21, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHFixedYes
Mar 17, 2026Debt relief & credit repairCharged upfront or unexpected feesILExplainedYes
Mar 13, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneFLExplainedYes
Mar 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMDExplainedYes
Mar 10, 2026Debt relief & credit repairDidn't provide services promisedNYExplainedYes
Mar 5, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingNJFixedYes
Mar 4, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMAExplainedYes
Feb 26, 2026Payday & personal loansStruggling to pay your loanCOExplainedYes
Feb 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Jan 30, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportALExplainedYes
Jan 29, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Jan 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jan 25, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMAExplainedYes
Jan 23, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayVAExplainedYes
Jan 12, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Jan 12, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Jan 4, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMOExplainedYes
Dec 29, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Dec 16, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNJExplainedYes
Dec 15, 2025Debt collectionAttempts to collect debt not owedDebt was paidDCExplainedYes
Dec 11, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTNExplainedYes
Dec 10, 2025Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Dec 9, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedLAExplainedYes
Dec 9, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Dec 9, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedYes
Dec 4, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNJExplainedYes
Dec 3, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Dec 1, 2025Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Dec 1, 2025Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Nov 25, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Nov 21, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingPAExplainedYes
Nov 20, 2025Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingTXExplainedYes
Nov 19, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Nov 18, 2025Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Nov 17, 2025Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Nov 5, 2025Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Nov 5, 2025Payday & personal loansIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Nov 5, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Nov 3, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Oct 31, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Oct 8, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedSCExplainedYes
Sep 30, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Sep 23, 2025Debt collectionAttempts to collect debt not owedDebt was paidNJExplainedYes
Sep 19, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Sep 18, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Sep 17, 2025Credit reportingIncorrect information on your reportAccount information incorrectDCExplainedYes
Sep 12, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursVAExplainedYes
Sep 6, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftVAExplainedYes
Sep 2, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedSCExplainedYes
Sep 1, 2025Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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