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Complaint log

Denefits complaint log

The newest complaints about Denefits, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 28, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportVAExplainedYes
Aug 23, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtMNExplainedYes
Aug 22, 2025Debt collectionCommunication tacticsFrequent or repeated callsVAExplainedYes
Aug 21, 2025Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Aug 17, 2025Payday & personal loansCharged fees or interest you didn't expectNMExplainedYes
Aug 16, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountWAExplainedNo
Aug 14, 2025Credit reportingIncorrect information on your reportInformation is incorrectWAExplainedYes
Aug 11, 2025Debt collectionCommunication tacticsFrequent or repeated callsNYExplainedYes
Aug 5, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jul 18, 2025Credit reportingIncorrect information on your reportInformation is missing that should be on the reportFLExplainedYes
Jul 1, 2025Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Jul 1, 2025Credit reportingIncorrect information on your reportAccount status incorrectNCExplainedYes
Jun 30, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTNExplainedYes
Jun 26, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Jun 24, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jun 19, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Jun 17, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Jun 14, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes
Jun 3, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
May 6, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Apr 28, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Apr 15, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftNCExplainedYes
Apr 6, 2025Debt relief & credit repairDidn't provide services promisedCAExplainedYes
Apr 3, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingMOExplainedNo
Mar 25, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Mar 24, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountALExplainedYes
Mar 23, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountNJExplainedYes
Mar 19, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Mar 18, 2025Credit reportingIncorrect information on your reportAccount status incorrectMAExplainedYes
Mar 15, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Mar 11, 2025Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Mar 8, 2025Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Feb 24, 2025Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Feb 9, 2025Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Feb 5, 2025Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Jan 29, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Jan 29, 2025Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtGAExplainedYes
Jan 24, 2025Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedMOExplainedYes
Jan 22, 2025Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingMNExplainedYes
Jan 22, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingNYExplainedYes
Jan 19, 2025Debt relief & credit repairDidn't provide services promisedWIExplainedYes
Jan 14, 2025Debt relief & credit repairConfusing or misleading advertising or marketingFLExplainedYes
Dec 26, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Dec 24, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Dec 23, 2024Credit reportingImproper use of your reportReporting company used your report improperlyNEExplainedYes
Dec 18, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Dec 9, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMIExplainedYes
Dec 3, 2024Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Dec 3, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftMIExplainedYes
Nov 22, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseUTExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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