Complaint log
DFC Global complaint log
The newest complaints about DFC Global, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 9, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 2, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 21, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jun 15, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 14, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 10, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 10, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 7, 2023 | Payday & personal loans | Can't contact lender or servicer | Explained |
| Jun 2, 2023 | Money transfers & apps | Fraud or scam | Explained |
| May 30, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 25, 2023 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| May 16, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 15, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 4, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 3, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 25, 2023 | Payday & personal loans | Struggling to pay your loan | Fixed |
| Apr 11, 2023 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Mar 18, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 11, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 10, 2023 | Payday & personal loans | Loan payment wasn't credited to your account | Explained |
| Feb 28, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 22, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 5, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 3, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 20, 2022 | Money transfers & apps | Fraud or scam | Explained |
| Oct 15, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 3, 2022 | Money transfers & apps | Problem with customer service | Explained |
| Jul 7, 2022 | Payday & personal loans | Getting a line of credit | Explained |
| Jun 18, 2022 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Mar 29, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Mar 28, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 8, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 24, 2022 | Money transfers & apps | Fraud or scam | Explained |
| Jan 27, 2022 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jan 6, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 23, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 10, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 3, 2021 | Payday & personal loans | Problem when making payments | Explained |
| Oct 28, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 19, 2021 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Oct 14, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 4, 2021 | Payday & personal loans | Incorrect information on your reportPersonal information incorrect | Explained |
| Sep 23, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 22, 2021 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 20, 2021 | Money transfers & apps | Other transaction problem | Explained |
| Sep 7, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Aug 17, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 22, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jul 22, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jul 12, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works