Auto loans & leases
DriveTime auto loans & leases complaints
Consumers have filed 558 complaints about DriveTime's auto loans & leases, 61 in the last 12 months (+5%). DriveTime answered 100% on time and closed 0% with relief. See the whole DriveTime record.
DriveTime against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | DriveTime | 61 | 100% | 0% |
Latest DriveTime auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 28, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Mar 24, 2023 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 20, 2023 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Mar 6, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Feb 22, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Feb 19, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Feb 2, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jan 27, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jan 24, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jan 12, 2023 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Jan 12, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jan 11, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jan 7, 2023 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jan 4, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Dec 29, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Dec 23, 2022 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Dec 19, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Dec 15, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Dec 12, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Dec 9, 2022 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Dec 2, 2022 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Nov 3, 2022 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Sep 8, 2022 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Sep 7, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Sep 6, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Aug 31, 2022 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Aug 30, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 25, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 17, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Aug 16, 2022 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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