Auto loans & leases
DriveTime auto loans & leases complaints
Consumers have filed 558 complaints about DriveTime's auto loans & leases, 61 in the last 12 months (+5%). DriveTime answered 100% on time and closed 0% with relief. See the whole DriveTime record.
DriveTime against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | DriveTime | 61 | 100% | 0% |
Latest DriveTime auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 20, 2022 | Auto loans & leases | Incorrect information on your reportPersonal information incorrect | Explained |
| May 18, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| May 5, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 6, 2022 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 17, 2022 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Mar 4, 2022 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Feb 23, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Feb 16, 2022 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Feb 9, 2022 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Feb 3, 2022 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 27, 2022 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Jan 25, 2022 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jan 15, 2022 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 4, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 20, 2021 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Dec 8, 2021 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 17, 2021 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Oct 18, 2021 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Oct 18, 2021 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Oct 9, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 8, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 6, 2021 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 22, 2021 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Aug 13, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 1, 2021 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jun 11, 2021 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| May 28, 2021 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| May 14, 2021 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Apr 5, 2021 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Mar 16, 2021 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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