Auto loans & leases
DriveTime auto loans & leases complaints
Consumers have filed 558 complaints about DriveTime's auto loans & leases, 61 in the last 12 months (+5%). DriveTime answered 100% on time and closed 0% with relief. See the whole DriveTime record.
DriveTime against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | DriveTime | 61 | 100% | 0% |
Latest DriveTime auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 19, 2023 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Dec 18, 2023 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Dec 6, 2023 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Nov 21, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 3, 2023 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Oct 22, 2023 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Oct 12, 2023 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Oct 12, 2023 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Oct 10, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Oct 5, 2023 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Sep 26, 2023 | Auto loans & leases | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Sep 22, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 11, 2023 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 27, 2023 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Aug 24, 2023 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Aug 19, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Aug 17, 2023 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 15, 2023 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 9, 2023 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jun 28, 2023 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jun 16, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jun 6, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jun 4, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jun 2, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| May 26, 2023 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| May 26, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 25, 2023 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 24, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Apr 28, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 16, 2023 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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