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Complaint log

DriveTime complaint log

The newest complaints about DriveTime, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 30, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseVTExplainedYes
Dec 29, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Dec 26, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offDEExplainedYes
Dec 18, 2025Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedYes
Dec 17, 2025Credit reportingIncorrect information on your reportAccount status incorrectMDExplainedNo
Dec 15, 2025Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingFLExplainedYes
Dec 11, 2025Auto loans & leasesGetting a loan or leaseProblem with additional add-on products or services purchased with the loanAZExplainedYes
Dec 10, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportWVExplainedYes
Dec 8, 2025Auto loans & leasesGetting a loan or leaseProblem with additional add-on products or services purchased with the loanGAExplainedYes
Dec 6, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Dec 6, 2025Auto loans & leasesManaging the loan or leaseBilling problemGAExplainedYes
Dec 5, 2025Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeSCExplainedYes
Dec 5, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
Dec 3, 2025Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionTXExplainedYes
Dec 2, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Dec 1, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Nov 27, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanCAExplainedYes
Nov 15, 2025Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Nov 10, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 10, 2025Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Nov 5, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftAZExplainedYes
Nov 5, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Nov 4, 2025Auto loans & leasesRepossessionVoluntary repossessionFLExplainedYes
Oct 28, 2025Auto loans & leasesIncorrect information on your reportAccount information incorrectNMExplainedYes
Oct 27, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanFLExplainedYes
Oct 25, 2025Auto loans & leasesRepossessionDeficiency balance after repossessionFLExplainedYes
Oct 22, 2025Auto loans & leasesRepossessionVoluntary repossessionFLExplainedYes
Oct 21, 2025Auto loans & leasesRepossessionVoluntary repossessionCAExplainedYes
Oct 17, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Oct 13, 2025Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingGAExplainedYes
Oct 7, 2025Auto loans & leasesGetting a loan or leaseCredit denialGAExplainedYes
Oct 3, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Oct 1, 2025Auto loans & leasesGetting a loan or leaseHigh-pressure sales tacticsFLExplainedYes
Oct 1, 2025Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingGAExplainedYes
Oct 1, 2025Auto loans & leasesRepossessionCompany explaining amount owedILExplainedYes
Sep 25, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Sep 24, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedNo
Sep 22, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsFLExplainedYes
Sep 18, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Sep 17, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Sep 16, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanCAExplainedYes
Sep 15, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldCAExplainedYes
Sep 12, 2025Debt collectionThreatened to contact someone or share information improperlyContacted your employerVAExplainedYes
Sep 11, 2025Auto loans & leasesRepossessionVoluntary repossessionVAExplainedYes
Sep 10, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Sep 10, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Sep 9, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMSExplainedNo
Sep 5, 2025Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedYes
Sep 1, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Aug 28, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyMSExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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