Complaint log
DriveTime complaint log
The newest complaints about DriveTime, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 26, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 26, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 26, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 26, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 23, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 23, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 22, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 22, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Aug 21, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 20, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 19, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 17, 2025 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Aug 15, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Aug 13, 2025 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Aug 11, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 9, 2025 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 7, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 6, 2025 | Debt collection | Took or threatened to take negative or legal actionSued you in a state where you do not live or did not sign for the debt | Explained |
| Aug 4, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 1, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 30, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 29, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 22, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 20, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 19, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jul 19, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 18, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 17, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 17, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 16, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 16, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Jul 16, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 16, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 16, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 15, 2025 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Jul 14, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 10, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jul 7, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | Explained |
| Jul 2, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 30, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 22, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 20, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 18, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 13, 2025 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Jun 12, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Jun 11, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 8, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 6, 2025 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Jun 6, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 4, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works