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Complaint log

DriveTime complaint log

The newest complaints about DriveTime, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 2, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNVExplainedYes
Jun 1, 2025Auto loans & leasesManaging the loan or leaseProblem with the interest rateMOExplainedYes
May 31, 2025Auto loans & leasesManaging the loan or leaseProblem with the interest rateOHExplainedYes
May 28, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTNExplainedYes
May 28, 2025Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedTXExplainedYes
May 27, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMAExplainedYes
May 24, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
May 22, 2025Auto loans & leasesManaging the loan or leaseProblem with the interest rateMDExplainedYes
May 13, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
May 13, 2025Auto loans & leasesGetting a loan or leaseCredit denialCAExplainedYes
May 10, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
May 8, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportVAExplainedYes
May 5, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
May 5, 2025Auto loans & leasesGetting a loan or leaseHigh-pressure sales tacticsNCExplainedYes
May 1, 2025Auto loans & leasesGetting a loan or leaseHigh-pressure sales tacticsCOExplainedYes
Apr 28, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanGAExplainedYes
Apr 24, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanFLExplainedYes
Apr 23, 2025Auto loans & leasesRepossessionDeficiency balance after repossessionMDExplainedYes
Apr 22, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Apr 21, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Apr 16, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offPAExplainedYes
Apr 14, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Apr 10, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Apr 7, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Mar 26, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Mar 22, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offFLExplainedYes
Mar 20, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Mar 7, 2025Auto loans & leasesManaging the loan or leaseProblem with the interest rateFLExplainedYes
Mar 6, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportKYExplainedYes
Mar 4, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offFLExplainedYes
Feb 28, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeVAExplainedYes
Feb 28, 2025Credit reportingImproper use of your reportReporting company used your report improperlyVAExplainedYes
Feb 25, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Feb 25, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldCAExplainedYes
Feb 20, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Feb 20, 2025Auto loans & leasesRepossessionNotice to repossessFLExplainedYes
Feb 19, 2025Credit reportingImproper use of your reportReporting company used your report improperlyNVExplainedYes
Feb 19, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Feb 18, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingALExplainedYes
Feb 18, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offFLExplainedYes
Feb 15, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Feb 12, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Feb 11, 2025Auto loans & leasesManaging the loan or leaseProblem with the interest rateGAExplainedYes
Feb 11, 2025Auto loans & leasesManaging the loan or leaseProblem with the interest rateFLExplainedYes
Feb 3, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldGAExplainedYes
Jan 29, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Jan 28, 2025Credit reportingIncorrect information on your reportPersonal information incorrectCAExplainedYes
Jan 27, 2025Credit reportingIncorrect information on your reportAccount status incorrectMIExplainedYes
Jan 22, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Jan 17, 2025Credit reportingIncorrect information on your reportOld information reappears or never goes awayILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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