Mortgage company · complaint record
E Mortgage Management complaints
Filed under E MORTGAGE MANAGEMENT, LLC
Consumers have filed 38 complaints about E Mortgage Management since 2016, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 38
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #300 of 595
Since October 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 11, 2026
Most complained-about mortgage lenders & servicers
E Mortgage Management complaints by month
The busiest month was March 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How E Mortgage Management answered all time
- Closed with monetary relief25.3%
- Closed with non-monetary relief25.3%
- Closed with explanation3489.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What E Mortgage Management complaints are about
Top E Mortgage Management problems
Inside "Closing on a mortgage"
- Changes in loan terms during or after closing 3
- Setting up an escrow account for taxes and insurance 2
Where E Mortgage Management complaints come from
Most complaints: New Jersey (8), Florida (7), Pennsylvania (5), Michigan (3), California (3).
E Mortgage Management compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | E Mortgage ManagementMortgages | - | 2 | - |
Compare side by side: E Mortgage Management vs Midwest Loan Services · E Mortgage Management vs Truhome Solutions · E Mortgage Management vs NEXA Mortgage · E Mortgage Management vs Hilltop
What people say about E Mortgage Management
All experiencesNo experiences with E Mortgage Management yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest E Mortgage Management complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 11, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jan 27, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 31, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jun 20, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| May 22, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 16, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 14, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Nov 21, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Nov 10, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 28, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jul 19, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Apr 20, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
Questions about E Mortgage Management
How many complaints does E Mortgage Management have?
E Mortgage Management has 38 complaints on record since October 2016, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does E Mortgage Management respond to complaints?
Yes. E Mortgage Management answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with E Mortgage Management?
The most common problems are struggling to pay mortgage (6), closing on a mortgage (10), trouble during payment process (7).
Is E Mortgage Management legit?
E Mortgage Management is a real company with a public complaint record: consumers have complained about it 38 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is E Mortgage Management legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against E Mortgage Management?
Complain to E Mortgage Management in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most E Mortgage Management complaints come from?
Most come from New Jersey (8), Florida (7), Pennsylvania (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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