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Eagle Financial Services complaints

Consumers have filed 214 complaints about Eagle Financial Services since 2015, 59 of them in the last 12 months (+34% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report.

Average response record. How it works

Complaints on record
214

Since July 2015

Last 12 months
59

+34% vs the year before

Answered on time
100%

Industry: 99.9%

Closed with relief
0%

Typical credit bureau: 32%

Last 30 days
1

Newest: Nov 11, 2026

Rank
#91 of 566

Most complained-about credit bureaus & report companies

Eagle Financial Services complaints by month

The busiest month was March 2026 (11 complaints). Complaints in the last 12 months are up 34% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Eagle Financial Services answered last 12 months

  • Closed with explanation59100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend7/15+34% vs last year

What Eagle Financial Services complaints are about

Top Eagle Financial Services problems last 12 months

Inside "Incorrect information on your report"

  • Information belongs to someone else 15
  • Account status incorrect 10
  • Account information incorrect 10
  • Old information reappears or never goes away 3
  • Information is missing that should be on the report 1
  • Public record information inaccurate 1

Where Eagle Financial Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Ohio (131), Kentucky (39), Indiana (25), Texas (3), Wisconsin (2).

Eagle Financial Services compared with other credit bureaus & report companies

#CompanyScore12 monthsChangeOn timeReliefGrade
1Grow CreditCredit reporting3963-21%95.2%0%D
2Automotive CreditCredit reporting1561-42%27.9%0%F
3Eagle Financial ServicesCredit reporting5259+34%100%0%C
4Lentegrity ManagementCredit reporting4658+14%98.3%0%D
5Viva FinanceCredit reporting4556+17%98.2%0%D
6Verisk AnalyticsCredit reporting6052-34%100%0%C
7AcxiomCredit reporting4651+89%100%0%D
8AppFolioCredit reporting1250-7%88%0%F

Compare side by side: Eagle Financial Services vs Grow Credit · Eagle Financial Services vs Automotive Credit · Eagle Financial Services vs Lentegrity Management · Eagle Financial Services vs Viva Finance

What people say about Eagle Financial Services

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Latest Eagle Financial Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 11, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Oct 12, 2026Payday & personal loansStruggling to pay your loanOHExplainedYes
Sep 14, 2026Payday & personal loansCharged fees or interest you didn't expectINExplainedYes
Aug 24, 2026Credit reportingImproper use of your reportReporting company used your report improperlyKYExplainedYes
Aug 13, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsINExplainedYes
Aug 11, 2026Payday & personal loansGetting the loanOHExplainedYes
Aug 10, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtOHExplainedYes
Aug 6, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountOHExplainedYes
Jul 24, 2026Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitPAExplainedYes
Jul 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Jul 21, 2026Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Jul 16, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes

Questions about Eagle Financial Services

How many complaints does Eagle Financial Services have?

Eagle Financial Services has 214 complaints on record since July 2015, including 59 in the last 12 months and 1 in the last 30 days. That makes it number 625 of every company by complaints this year.

Does Eagle Financial Services respond to complaints?

Yes. Eagle Financial Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 52/100 (grade C).

What do people complain about most with Eagle Financial Services?
Is Eagle Financial Services legit?

Eagle Financial Services is a real company with a public complaint record: consumers have complained about it 214 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Eagle Financial Services legit? for the signals, red flags and how to protect yourself.

Are complaints about Eagle Financial Services going up or down?

Up. There were 59 complaints in the last 12 months against 44 in the 12 before (+34%). See every month.

How do I file a complaint against Eagle Financial Services?

Complain to Eagle Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Eagle Financial Services complaints come from?

Most come from Ohio (131), Kentucky (39), Indiana (25). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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