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Student loans

EDvantage student loans complaints

Consumers have filed 51 complaints about EDvantage's student loans, 6 in the last 12 months. EDvantage answered 50% on time and closed 0% with relief. See the whole EDvantage record.

EDvantage against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13EDvantage6new50%0%51

Every loan servicer ranked

Latest EDvantage student loans complaints

ReceivedAboutIssueStateAnswerOn time
Aug 17, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCOExplainedNo
Jul 23, 2026Student loansGetting a loanIssues with financial aid servicesCAExplainedNo
Jul 2, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledWAExplainedNo
Jun 23, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCAExplainedYes
Apr 13, 2026Student loansGetting a loanConfusing or misleading advertisingCOExplainedYes
Jan 3, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Oct 22, 2025Student loansDealing with your lender or servicerKeep getting calls about your loanCAExplainedYes
Jun 14, 2025Student loansStruggling to repay your loanCan't temporarily delay making paymentsNCExplainedNo
May 21, 2025Student loansGetting a loanChanges in terms mid-deal or after closingCAExplainedYes
Feb 4, 2025Student loansGetting a loanHigh pressure sales tactics or recruitingTXExplainedYes
Jan 20, 2025Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedYes
Jan 16, 2025Student loansGetting a loanHigh pressure sales tactics or recruitingFLExplainedYes
Jul 17, 2024Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeCAExplainedYes
Jul 8, 2024Student loansDealing with your lender or servicerProblem with customer serviceWAExplainedYes
May 27, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledFLExplainedYes
May 22, 2024Student loansDealing with your lender or servicerProblem with customer serviceNYExplainedYes
May 13, 2024Student loansDealing with your lender or servicerReceived bad information about your loanSCExplainedYes
Jun 26, 2023Student loansDealing with your lender or servicerReceived bad information about your loanVAExplainedYes
May 1, 2023Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedNo
Feb 8, 2023Student loansDealing with your lender or servicerKeep getting calls about your loanVAExplainedYes
Nov 9, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMIExplainedYes
Sep 5, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanAZExplainedYes
Jul 5, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsOKExplainedYes
Jun 13, 2022Student loansGetting a loanConfusing or misleading advertisingCAExplainedYes
Apr 19, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsOHExplainedYes
Oct 19, 2020Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Aug 25, 2020Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedYes
May 9, 2020Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanFLExplainedYes
Mar 25, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledCOExplainedNo
Oct 27, 2019Student loansGetting a loanFraudulent loanGAExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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