Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Student loans

EDvantage student loans complaints

Consumers have filed 51 complaints about EDvantage's student loans, 6 in the last 12 months. EDvantage answered 50% on time and closed 0% with relief. See the whole EDvantage record.

EDvantage against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13EDvantage6new50%0%51

Every loan servicer ranked

Latest EDvantage student loans complaints

ReceivedAboutIssueStateAnswerOn time
Aug 1, 2019Student loansDealing with your lender or servicerKeep getting calls about your loanNCExplainedYes
May 17, 2019Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Mar 20, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledHIExplainedYes
Oct 19, 2018Student loansGetting a loanFraudulent loanMAExplainedYes
Jul 22, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledFLExplainedYes
Jul 15, 2018Student loansDealing with your lender or servicerKeep getting calls about your loanFLExplainedYes
Jan 24, 2018Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
May 1, 2017Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedYes
Feb 6, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledCAMoney backYes
Oct 6, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedNJExplainedYes
Jul 9, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledCAExplainedNo
Apr 5, 2016Student loansCan't repay my loanCan't get flexible payment optionsMIExplainedYes
Nov 12, 2015Student loansCan't repay my loanCan't temporarily postpone paymentsFLExplainedYes
Oct 20, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledCAExplainedYes
Aug 27, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledCAExplainedYes
May 26, 2015Student loansCan't repay my loanCan't get flexible payment optionsMAExplainedYes
Feb 24, 2015Student loansCan't repay my loanCan't decrease my monthly paymentsOHExplainedYes
Jan 16, 2015Student loansCan't repay my loanCan't temporarily postpone paymentsFLExplainedYes
Dec 29, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledFLExplainedYes
Nov 3, 2014Student loansCan't repay my loanCan't get flexible payment optionsMAExplainedNo
Mar 9, 2013Student loansRepaying your loanNCExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about EDvantage

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience