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Student loans

Federated Student Loan Services student loans complaints

Consumers have filed 37 complaints about Federated Student Loan Services's student loans, 13 in the last 12 months. Federated Student Loan Services answered 0% on time and closed - with relief. See the whole Federated Student Loan Services record.

Federated Student Loan Services against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13Federated Student Loan Services13new0%-37

Every loan servicer ranked

Latest Federated Student Loan Services student loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeNYNo timely replyNo
Jun 25, 2026Student loansIncorrect information on your reportInformation belongs to someone elseMINo timely replyNo
May 1, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeNCNo timely replyNo
Mar 17, 2026Student loansDealing with your lender or servicerReceived bad information about your loanOHNo timely replyNo
Feb 28, 2026Student loansIncorrect information on your reportPersonal information incorrectCONo timely replyNo
Feb 12, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCANo timely replyNo
Jan 18, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMDNo timely replyNo
Jan 14, 2026Student loansDealing with your lender or servicerProblem with customer serviceCANo timely replyNo
Dec 30, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeCANo timely replyNo
Dec 28, 2025Student loansDealing with your lender or servicerReceived bad information about your loanALNo timely replyNo
Dec 16, 2025Student loansDealing with your lender or servicerProblem with customer serviceNJNo timely replyNo
Dec 3, 2025Student loansDealing with your lender or servicerReceived bad information about your loanFLNo timely replyNo
Dec 2, 2025Student loansIncorrect information on your reportPersonal information incorrectHINo timely replyNo
Aug 4, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeALNo timely replyNo
Jun 26, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeMINo timely replyNo
Jun 11, 2025Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanIANo timely replyNo
Jun 3, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeCANo timely replyNo
May 8, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeCANo timely replyNo
Apr 19, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledTXNo timely replyNo
Mar 20, 2025Student loansImproper use of your reportReporting company used your report improperlyTXNo timely replyNo
Mar 19, 2025Student loansDealing with your lender or servicerReceived bad information about your loanILNo timely replyNo
Mar 15, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledTXNo timely replyNo
Mar 13, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledGANo timely replyNo
Mar 13, 2025Student loansImproper use of your reportReporting company used your report improperlyPANo timely replyNo
Feb 10, 2025Student loansImproper use of your reportReporting company used your report improperlyMDNo timely replyNo
Feb 9, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledFLNo timely replyNo
Feb 9, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeNCNo timely replyNo
Jan 11, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeIANo timely replyNo
Dec 23, 2024Student loansStruggling to repay your loanProblem with your payment planNJNo timely replyNo
Sep 1, 2024Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeKYNo timely replyNo

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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