Credit bureau · complaint record
CARCO Group complaints
Filed under CARCO Group, Inc.
Consumers have filed 157 complaints about CARCO Group since 2021, 37 of them in the last 12 months (-5% on the year before). It answered 83.8% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report.
Poor response record. How it works
- Complaints on record
- 157
- Last 12 months
- 37
- Answered on time
- 83.8%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #109 of 566
Since March 2021
-5% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 21, 2026
Most complained-about credit bureaus & report companies
CARCO Group complaints by month
The busiest month was August 2024 (8 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How CARCO Group answered last 12 months
- Closed with explanation3491.9%
- In progress25.4%
- Untimely response12.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/4583.8% on time
- Relief for customers0/400% closed with relief
- Complaint trend11/15-5% vs last year
What CARCO Group complaints are about
Top CARCO Group problems
Inside "Incorrect information on your report"
- Information is incorrect 26
- Information belongs to someone else 23
- Public record information inaccurate 15
- Personal information incorrect 11
- Old information reappears or never goes away 6
- Information that should be on the report is missing 4
Where CARCO Group complaints come from
Most complaints: Texas (26), Florida (22), California (12), Pennsylvania (9), Ohio (7).
CARCO Group compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | PayTomorrowCredit reporting | 28 | 37 | F |
| 2 | Avid AcceptanceCredit reporting | 55 | 37 | C |
| 3 | CARCO GroupCredit reporting | 11 | 37 | F |
| 4 | Kubota North AmericaCredit reporting | 52 | 36 | C |
| 5 | Fidelity CapitalCredit reporting | 10 | 36 | F |
| 6 | MillimanCredit reporting | 60 | 35 | C |
| 7 | Sterling InfosystemsCredit reporting | 47 | 34 | D |
| 8 | DreamSpringCredit reporting | 60 | 34 | C |
Compare side by side: CARCO Group vs PayTomorrow · CARCO Group vs Avid Acceptance · CARCO Group vs Kubota North America · CARCO Group vs Fidelity Capital
What people say about CARCO Group
All experiencesNo experiences with CARCO Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest CARCO Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 21, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | In progress |
| Oct 20, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | In progress |
| Sep 11, 2026 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | No timely reply |
| Sep 7, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 4, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Sep 3, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | Explained |
| Sep 3, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 26, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 18, 2026 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | Explained |
| Aug 13, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Aug 10, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
Questions about CARCO Group
How many complaints does CARCO Group have?
CARCO Group has 157 complaints on record since March 2021, including 37 in the last 12 months and 2 in the last 30 days. That makes it number 795 of every company by complaints this year.
Does CARCO Group respond to complaints?
Yes. CARCO Group answered 83.8% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 11/100 (grade F).
What do people complain about most with CARCO Group?
The most common problems are incorrect information on your report (87), problem with a company's investigation into an existing issue (27), improper use of your report (24).
Is CARCO Group legit?
CARCO Group is a real company with a public complaint record: consumers have complained about it 157 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is CARCO Group legit? for the signals, red flags and how to protect yourself.
Are complaints about CARCO Group going up or down?
Roughly level. There were 37 complaints in the last 12 months against 39 in the 12 before (-5%). See every month.
How do I file a complaint against CARCO Group?
Complain to CARCO Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most CARCO Group complaints come from?
Most come from Texas (26), Florida (22), California (12). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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