Mortgage company · complaint record
Fidelity National Financial complaints
Filed under Fidelity National Financial, Inc
Consumers have filed 345 complaints about Fidelity National Financial since 2012, 20 of them in the last 12 months (-31% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 345
- Last 12 months
- 20
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #88 of 595
Since May 2012
-31% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 30, 2026
Most complained-about mortgage lenders & servicers
Fidelity National Financial complaints by month
The busiest month was August 2016 (8 complaints). Complaints in the last 12 months are down 31% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Fidelity National Financial answered all time
- Closed with monetary relief30.9%
- Closed with explanation34299.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Fidelity National Financial complaints are about
Top Fidelity National Financial problems
Inside "Closing on a mortgage"
- Closing disclosure or other related disclosures 9
- Trying to communicate with the company to fix an issue with the loan closing 6
- Fees or costs after closing 3
- Changes in loan terms during or after closing 3
- Delays with the closing process 3
- Setting up an escrow account for taxes and insurance 1
Where Fidelity National Financial complaints come from
Most complaints: California (72), Michigan (31), Illinois (28), Florida (27), Georgia (21).
Fidelity National Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Fidelity National FinancialMortgages | - | 20 | - |
Compare side by side: Fidelity National Financial vs Midwest Loan Services · Fidelity National Financial vs Truhome Solutions · Fidelity National Financial vs NEXA Mortgage · Fidelity National Financial vs Hilltop
What people say about Fidelity National Financial
All experiencesNo experiences with Fidelity National Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Fidelity National Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Oct 26, 2026 | Mortgages | Trouble during payment processLien release | Explained |
| Sep 17, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 14, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 3, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Sep 1, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jul 28, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jul 18, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jul 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 9, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| May 18, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| May 5, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
Questions about Fidelity National Financial
How many complaints does Fidelity National Financial have?
Fidelity National Financial has 345 complaints on record since May 2012, including 20 in the last 12 months and 2 in the last 30 days. That makes it number 1,078 of every company by complaints this year.
Does Fidelity National Financial respond to complaints?
Yes. Fidelity National Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Fidelity National Financial?
The most common problems are closing on a mortgage (82), trouble during payment process (37), applying for a mortgage or refinancing an existing mortgage (13).
Is Fidelity National Financial legit?
Fidelity National Financial is a real company with a public complaint record: consumers have complained about it 345 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Fidelity National Financial legit? for the signals, red flags and how to protect yourself.
Are complaints about Fidelity National Financial going up or down?
Down. There were 20 complaints in the last 12 months against 29 in the 12 before (-31%). See every month.
How do I file a complaint against Fidelity National Financial?
Complain to Fidelity National Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Fidelity National Financial complaints come from?
Most come from California (72), Michigan (31), Illinois (28). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Fidelity National Financial
No comments yet. Start the conversation - questions are welcome too.