Mortgage company · complaint record
First Continental Mortgage complaints
Filed under FIRST CONTINENTAL MORTGAGE LTD
Consumers have filed 50 complaints about First Continental Mortgage since 2013, 4 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 50
- Last 12 months
- 4
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #216 of 595
Since June 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 6, 2026
Most complained-about mortgage lenders & servicers
First Continental Mortgage complaints by month
The busiest month was July 2017 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Continental Mortgage answered all time
- Closed with monetary relief612%
- Closed with non-monetary relief12%
- Closed with explanation4386%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What First Continental Mortgage complaints are about
Top First Continental Mortgage problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 2
Where First Continental Mortgage complaints come from
Most complaints: Texas (44), Georgia (3), New Mexico (1), Arizona (1).
First Continental Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | First Continental MortgageMortgages | - | 4 | - |
Compare side by side: First Continental Mortgage vs Midwest Loan Services · First Continental Mortgage vs Truhome Solutions · First Continental Mortgage vs NEXA Mortgage · First Continental Mortgage vs Hilltop
What people say about First Continental Mortgage
All experiencesNo experiences with First Continental Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Continental Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 6, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Feb 13, 2026 | Mortgages | Closing on a mortgageSetting up an escrow account for taxes and insurance | Explained |
| Oct 24, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jan 8, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Jul 7, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 3, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jun 3, 2023 | Mortgages | Trouble during payment process | Explained |
| Aug 16, 2021 | Mortgages | Trouble during payment process | Explained |
| Apr 21, 2021 | Mortgages | Trouble during payment process | Money back |
| Mar 31, 2021 | Mortgages | Trouble during payment process | Explained |
Questions about First Continental Mortgage
How many complaints does First Continental Mortgage have?
First Continental Mortgage has 50 complaints on record since June 2013, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does First Continental Mortgage respond to complaints?
Yes. First Continental Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with First Continental Mortgage?
The most common problems are trouble during payment process (11), closing on a mortgage (4), applying for a mortgage or refinancing an existing mortgage (2).
Is First Continental Mortgage legit?
First Continental Mortgage is a real company with a public complaint record: consumers have complained about it 50 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Continental Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against First Continental Mortgage?
Complain to First Continental Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Continental Mortgage complaints come from?
Most come from Texas (44), Georgia (3), New Mexico (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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