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Bank accounts

First Hawaiian bank accounts complaints

Consumers have filed 167 complaints about First Hawaiian's bank accounts, 24 in the last 12 months. First Hawaiian answered 100% on time and closed 8% with relief. See the whole First Hawaiian record.

First Hawaiian against other banks & credit unions

#Company12 monthsChangeOn timeReliefAll time
1Wells Fargo10,017+26%100%18%63,467
2JPMorgan Chase9,525+11%100%14%59,224
3Bank of America9,008+44%99.3%42%61,514
4Chime8,327+80%99.9%9%20,914
5Capital One4,339-43%100%7%23,879
6Block (Cash App)3,838+18%99.3%0%9,390
7Citibank3,800+11%100%35%25,575
8Navy Federal Credit Union3,599-66%100%33%22,207
9U.S. Bank2,560+49%100%19%15,963
10Truist2,365+33%99.9%11%10,420
11SoFi2,324+26%100%8%5,234
12PNC Bank2,243+48%100%14%15,615
13First Hawaiian24new100%8%167

Every bank ranked

Latest First Hawaiian bank accounts complaints

ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesHIExplainedYes
Oct 12, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedHIMoney backYes
Aug 11, 2026Bank accountsClosing an accountCompany closed your accountHIExplainedYes
Jul 21, 2026Bank accountsClosing an accountCan't close your accountTXExplainedYes
Jul 7, 2026Bank accountsManaging an accountProblem using a debit or ATM cardHIExplainedYes
Jul 6, 2026Bank accountsManaging an accountProblem accessing accountHIExplainedYes
Jun 26, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesCAExplainedYes
Jun 13, 2026Bank accountsClosing an accountCompany closed your accountHIExplainedYes
May 28, 2026Bank accountsManaging an accountProblem making or receiving paymentsHIExplainedYes
May 13, 2026Bank accountsManaging an accountProblem making or receiving paymentsHIExplainedYes
May 11, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountHIExplainedYes
May 9, 2026Bank accountsManaging an accountProblem using a debit or ATM cardHIExplainedYes
Apr 30, 2026Bank accountsManaging an accountProblem using a debit or ATM cardHIExplainedYes
Apr 25, 2026Bank accountsManaging an accountBanking errorsHIMoney backYes
Apr 19, 2026Bank accountsManaging an accountProblem making or receiving paymentsHIExplainedYes
Apr 12, 2026Bank accountsManaging an accountProblem using a debit or ATM cardHIExplainedYes
Apr 9, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedHIExplainedYes
Mar 17, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesAZExplainedYes
Mar 10, 2026Bank accountsManaging an accountDeposits and withdrawalsHIExplainedYes
Feb 26, 2026Bank accountsManaging an accountBanking errorsGUExplainedYes
Feb 15, 2026Bank accountsManaging an accountDeposits or withdrawalsGUExplainedYes
Dec 25, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesCAExplainedYes
Dec 8, 2025Bank accountsManaging an accountProblem using a debit or ATM cardHIExplainedYes
Nov 24, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesHIExplainedYes
Oct 17, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedHIExplainedYes
Oct 9, 2025Bank accountsManaging an accountDeposits and withdrawalsVAExplainedYes
Sep 3, 2025Bank accountsManaging an accountDeposits and withdrawalsHIExplainedYes
Aug 12, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedHIExplainedYes
Jul 13, 2025Bank accountsManaging an accountProblem accessing accountHIExplainedYes
Jun 12, 2025Bank accountsManaging an accountProblem using a debit or ATM cardHIExplainedYes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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