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Complaint log

First Hawaiian complaint log

The newest complaints about First Hawaiian, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 25, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesCAExplainedYes
Dec 8, 2025Bank accountsManaging an accountProblem using a debit or ATM cardHIExplainedYes
Nov 24, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesHIExplainedYes
Nov 4, 2025Money transfers & appsProblem with customer serviceHIExplainedYes
Oct 17, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedHIExplainedYes
Oct 9, 2025Bank accountsManaging an accountDeposits and withdrawalsVAExplainedYes
Sep 29, 2025Money transfers & appsFraud or scamHIExplainedYes
Sep 25, 2025Credit cardsProblem when making paymentsProblem during payment processHIExplainedYes
Sep 16, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardHIExplainedYes
Sep 15, 2025Credit cardsClosing your accountCompany closed your accountHIExplainedYes
Sep 9, 2025Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneHIExplainedYes
Sep 3, 2025Bank accountsManaging an accountDeposits and withdrawalsHIExplainedYes
Aug 12, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedHIExplainedYes
Jul 13, 2025Bank accountsManaging an accountProblem accessing accountHIExplainedYes
Jun 16, 2025Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jun 12, 2025Bank accountsManaging an accountProblem using a debit or ATM cardHIExplainedYes
Jun 12, 2025MortgagesStruggling to pay mortgageForeclosureHIExplainedYes
May 30, 2025Bank accountsManaging an accountDeposits and withdrawalsHIExplainedYes
May 27, 2025Bank accountsManaging an accountBanking errorsHIExplainedYes
May 21, 2025Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
May 21, 2025Bank accountsManaging an accountDeposits and withdrawalsMPMoney backYes
May 16, 2025Credit cardsIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
May 13, 2025Credit reportingIncorrect information on your reportAccount information incorrectHIExplainedYes
May 7, 2025Credit cardsFees or interestProblem with fees-ExplainedYes
Apr 17, 2025Payday & personal loansGetting a line of creditCAExplainedYes
Apr 11, 2025Credit cardsGetting a credit cardProblem getting a working replacement card-FixedYes
Mar 31, 2025Payday & personal loansGetting a line of creditCAExplainedYes
Mar 26, 2025Bank accountsClosing an accountFees charged for closing accountGUMoney backYes
Mar 25, 2025Bank accountsClosing an accountFees charged for closing accountGUMoney backYes
Mar 24, 2025Money transfers & appsFraud or scamHIExplainedYes
Mar 20, 2025Credit reportingIncorrect information on your reportAccount status incorrectHIExplainedYes
Mar 7, 2025Bank accountsClosing an accountFees charged for closing accountHIMoney backYes
Feb 28, 2025Bank accountsClosing an accountFunds not received from closed account-FixedYes
Feb 24, 2025Bank accountsClosing an accountFunds not received from closed account-FixedYes
Feb 15, 2025Credit cardsClosing your accountCompany closed your accountHIExplainedYes
Feb 11, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardHIExplainedYes
Jan 27, 2025Bank accountsManaging an accountDeposits and withdrawalsGUExplainedYes
Jan 21, 2025Bank accountsManaging an accountDeposits and withdrawalsHIExplainedYes
Jan 8, 2025Credit reportingImproper use of your reportReporting company used your report improperlyHIExplainedYes
Jan 7, 2025Credit reportingImproper use of your reportReporting company used your report improperlyHIExplainedYes
Nov 7, 2024Bank accountsClosing an accountFunds not received from closed account-ExplainedYes
Nov 6, 2024Auto loans & leasesRepossessionNotice to repossessHIExplainedYes
Oct 30, 2024Bank accountsManaging an accountBanking errorsMEExplainedYes
Oct 4, 2024Money transfers & appsOther service problemGUExplainedYes
Oct 4, 2024Credit reportingImproper use of your reportReporting company used your report improperlyHIExplainedYes
Sep 24, 2024Payday & personal loansGetting a line of creditHIExplainedYes
Sep 14, 2024Credit cardsClosing your accountCan't close your accountHIExplainedYes
Sep 6, 2024Bank accountsManaging an accountDeposits and withdrawalsHIExplainedYes
Sep 5, 2024Bank accountsManaging an accountDeposits and withdrawalsMIExplainedYes
Sep 4, 2024Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesHIExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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