Auto loans & leases
First Help Financial auto loans & leases complaints
Consumers have filed 72 complaints about First Help Financial's auto loans & leases, 46 in the last 12 months. First Help Financial answered 97.8% on time and closed 14% with relief. See the whole First Help Financial record.
First Help Financial against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | First Help Financial | 46 | 97.8% | 14% |
Latest First Help Financial auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 13, 2024 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Oct 18, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Aug 17, 2024 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 11, 2023 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 25, 2023 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jun 1, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jan 23, 2021 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Oct 8, 2020 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 9, 2020 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| May 14, 2020 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Fixed |
| Feb 13, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Fixed |
| Nov 10, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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