Bank · complaint record
Florida Home Trust Mortgage complaints
Consumers have filed 32 complaints about Florida Home Trust Mortgage since 2017, 7 of them in the last 12 months. It answered 71.4% on time and closed 40% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 32
- Last 12 months
- 7
- Answered on time
- 71.4%
- Closed with relief
- 40%
- Last 30 days
- 1
- Rank
- #134 of 188
Since February 2017
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 24, 2026
Most complained-about banks & credit unions
Florida Home Trust Mortgage complaints by month
The busiest month was July 2024 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Florida Home Trust Mortgage answered all time
- Closed with monetary relief412.5%
- Closed with non-monetary relief39.4%
- Closed with explanation2371.9%
- In progress13.1%
- Untimely response13.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Florida Home Trust Mortgage complaints are about
Top Florida Home Trust Mortgage problems
Inside "Managing an account"
- Deposits and withdrawals 8
- Problem using a debit or ATM card 2
- Problem making or receiving payments 2
- Problem accessing account 1
Florida Home Trust Mortgage compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Florida Home Trust MortgageBank accounts | - | 7 | - |
Compare side by side: Florida Home Trust Mortgage vs Bancfirst · Florida Home Trust Mortgage vs Banner · Florida Home Trust Mortgage vs Customers Bancorp · Florida Home Trust Mortgage vs RBC Bank
What people say about Florida Home Trust Mortgage
All experiencesNo experiences with Florida Home Trust Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Florida Home Trust Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 24, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | No timely reply |
| Oct 13, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | In progress |
| Jun 2, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 19, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jan 11, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Fixed |
| Dec 3, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 18, 2025 | Bank accounts | Closing an accountCompany closed your account | Money back |
| Aug 13, 2025 | Money transfers & apps | Wrong amount charged or received | Explained |
| Aug 13, 2025 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Aug 4, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
| Jul 15, 2025 | Money transfers & apps | Other transaction problem | Explained |
| Jul 11, 2025 | Money transfers & apps | Other transaction problem | Explained |
Questions about Florida Home Trust Mortgage
How many complaints does Florida Home Trust Mortgage have?
Florida Home Trust Mortgage has 32 complaints on record since February 2017, including 7 in the last 12 months and 1 in the last 30 days. That makes it number 1,664 of every company by complaints this year.
Does Florida Home Trust Mortgage respond to complaints?
Yes. Florida Home Trust Mortgage answered 71.4% of its complaints on time (within 15 days) and closed 40% with relief - money back or a fix; 20% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Florida Home Trust Mortgage?
The most common problems are managing an account (13), closing an account (2), attempts to collect debt not owed (1).
Is Florida Home Trust Mortgage legit?
Florida Home Trust Mortgage is a real company with a public complaint record: consumers have complained about it 32 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Florida Home Trust Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Florida Home Trust Mortgage?
Complain to Florida Home Trust Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Florida Home Trust Mortgage complaints come from?
Most come from Florida (6), South Carolina (1), Delaware (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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