Mortgages
Gateway First Bank mortgages complaints
Consumers have filed 224 complaints about Gateway First Bank's mortgages, 22 in the last 12 months. Gateway First Bank answered 100% on time and closed 14% with relief. See the whole Gateway First Bank record.
Gateway First Bank against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Gateway First Bank | 22 | 100% | 14% |
Latest Gateway First Bank mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Aug 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 24, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Aug 18, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 15, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 11, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Aug 4, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| May 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
| May 28, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| May 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Fixed |
| May 5, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 4, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Mar 31, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Mar 27, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Feb 16, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 31, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 14, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Jan 8, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 18, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Dec 12, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Dec 1, 2025 | Mortgages | Trouble during payment processPayment process | Fixed |
| Nov 23, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Oct 2, 2025 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 26, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jul 20, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 1, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jun 28, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 27, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jun 17, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| May 28, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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