Mortgage company · complaint record
George Mason Mortgage complaints
Filed under GEORGE MASON MORTGAGE, LLC
Consumers have filed 16 complaints about George Mason Mortgage since 2013, none in the last 12 months. It answered 100% on time and closed 12% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 16
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 12%
- Last 30 days
- 0
- Rank
- -
Since October 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 12, 2017
George Mason Mortgage complaints by month
The busiest month was September 2016 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How George Mason Mortgage answered all time
- Closed with monetary relief212.5%
- Closed with explanation1487.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top George Mason Mortgage problems
Where George Mason Mortgage complaints come from
Most complaints: Virginia (8), Maryland (4), Pennsylvania (1), Texas (1), District of Columbia (1).
George Mason Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | George Mason MortgageMortgages | - | 0 | - |
Compare side by side: George Mason Mortgage vs Midwest Loan Services · George Mason Mortgage vs Truhome Solutions · George Mason Mortgage vs NEXA Mortgage · George Mason Mortgage vs Hilltop
What people say about George Mason Mortgage
All experiencesNo experiences with George Mason Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest George Mason Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 12, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| May 24, 2017 | Mortgages | Closing on a mortgage | Explained |
| Sep 19, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
| Sep 12, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
| Feb 25, 2016 | Mortgages | Loan servicing, payments, escrow account | Money back |
| Jan 27, 2016 | Mortgages | Credit decision / Underwriting | Explained |
| Nov 24, 2015 | Mortgages | Settlement process and costs | Explained |
| Aug 3, 2015 | Mortgages | Credit decision / Underwriting | Explained |
| Jul 12, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| Jun 28, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| Feb 26, 2015 | Mortgages | Credit decision / Underwriting | Explained |
| Nov 21, 2014 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about George Mason Mortgage
How many complaints does George Mason Mortgage have?
George Mason Mortgage has 16 complaints on record since October 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does George Mason Mortgage respond to complaints?
Yes. George Mason Mortgage answered 100% of its complaints on time (within 15 days) and closed 12% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with George Mason Mortgage?
The most common problems are application, originator, mortgage broker (7), credit decision / Underwriting (4), applying for a mortgage or refinancing an existing mortgage (1).
Is George Mason Mortgage legit?
George Mason Mortgage is a real company with a public complaint record: consumers have complained about it 16 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is George Mason Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against George Mason Mortgage?
Complain to George Mason Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most George Mason Mortgage complaints come from?
Most come from Virginia (8), Maryland (4), Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about George Mason Mortgage
No comments yet. Start the conversation - questions are welcome too.