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GreenSky credit cards complaints

Consumers have filed 72 complaints about GreenSky's credit cards. See the whole GreenSky record.

GreenSky against other credit card companies

#Company12 monthsChangeOn timeReliefAll time
1Capital One14,231+52%99.9%22%71,421
2Citibank12,511+54%99.9%42%69,867
3Synchrony9,417+55%95.9%20%46,487
4JPMorgan Chase7,363+30%100%21%48,168
5Bank of America6,335+62%99.3%39%37,295
6American Express5,838+29%98.7%23%33,782
7Wells Fargo3,702+44%99.9%27%19,609
8Bread Financial (Comenity)3,690+29%100%47%21,535
9Goldman Sachs Bank (Apple Card, Marcus)3,156+36%100%27%10,467
10Barclays US2,871+36%100%7%18,152
11U.S. Bank2,011+50%100%33%11,339
12TransUnion1,897-74%100%57%19,687
13GreenSky0new--72

Every card issuer ranked

Latest GreenSky credit cards complaints

ReceivedAboutIssueStateAnswerOn time
Nov 17, 2022Credit cardsTrouble using your cardCan't use card to make purchasesCAExplainedYes
Apr 25, 2022Credit cardsFees or interestUnexpected increase in interest rateOHExplainedYes
Apr 22, 2022Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXExplainedYes
Mar 18, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Mar 3, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Dec 9, 2021Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYExplainedYes
Nov 30, 2021Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCTExplainedYes
Oct 15, 2021Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWIExplainedYes
Aug 31, 2021Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCTExplainedYes
Aug 19, 2021Credit cardsTrouble using your cardCan't use card to make purchasesDEExplainedYes
Aug 13, 2021Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCAExplainedYes
Jul 7, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Mar 4, 2021Credit cardsIncorrect information on your reportAccount information incorrect-ExplainedYes
Feb 10, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Feb 10, 2021Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCTExplainedYes
Jan 27, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMIExplainedYes
Nov 22, 2020Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsOHExplainedYes
Oct 20, 2020Credit cardsGetting a credit cardCard opened as result of identity theft or fraudNJExplainedYes
Oct 16, 2020Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementAZExplainedYes
May 28, 2020Credit cardsClosing your accountCan't close your accountOHExplainedNo
Apr 28, 2020Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILExplainedNo
Apr 3, 2020Credit cardsFees or interestCharged too much interestCTExplainedYes
Mar 24, 2020Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNEExplainedYes
Feb 3, 2020Credit cardsTrouble using your cardCan't use card to make purchasesTXExplainedYes
Jan 29, 2020Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWAExplainedNo
Jan 6, 2020Credit cardsOther features, terms, or problemsProblem with customer serviceFLExplainedYes
Jan 4, 2020Credit cardsGetting a credit cardCard opened as result of identity theft or fraudARExplainedNo
Dec 30, 2019Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardTNExplainedYes
Oct 22, 2019Credit cardsProblem when making paymentsProblem during payment processILExplainedNo
Jul 7, 2019Credit cardsOther features, terms, or problemsOther problemMOExplainedNo

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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