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Complaint log

Greensky Operations complaint log

The newest complaints about Greensky Operations, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 31, 2026Payday & personal loansProblem when making paymentsSCExplainedYes
Aug 31, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Aug 28, 2026Payday & personal loansGetting the loanFLExplainedYes
Aug 28, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Aug 27, 2026Payday & personal loansGetting the loanUTExplainedYes
Aug 23, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyFLExplainedYes
Aug 22, 2026Credit cardsClosing your accountCan't close your accountCAFixedYes
Aug 22, 2026Payday & personal loansProblem when making paymentsMOExplainedYes
Aug 21, 2026Payday & personal loansProblem with additional add-on products or servicesTNExplainedYes
Aug 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedYes
Aug 20, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Aug 20, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectMOExplainedYes
Aug 19, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceMDExplainedYes
Aug 17, 2026Payday & personal loansIncorrect information on your reportInformation belongs to someone elseMAExplainedYes
Aug 16, 2026Debt collectionCommunication tacticsFrequent or repeated callsCAFixedYes
Aug 15, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processCOExplainedYes
Aug 13, 2026Payday & personal loansReceived a loan you didn't apply forPAExplainedYes
Aug 12, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectNEExplainedYes
Aug 12, 2026Credit reportingIncorrect information on your reportAccount status incorrectWVExplainedYes
Aug 8, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMDExplainedYes
Aug 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes
Aug 6, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Aug 6, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Aug 5, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Aug 5, 2026Debt collectionAttempts to collect debt not owedDebt was paidFLMoney backYes
Aug 4, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Jul 30, 2026Payday & personal loansProblem when making paymentsPAExplainedYes
Jul 30, 2026Payday & personal loansGetting the loanCAExplainedYes
Jul 28, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jul 28, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jul 27, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardOHExplainedYes
Jul 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Jul 24, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Jul 20, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNJExplainedYes
Jul 20, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingSCExplainedYes
Jul 18, 2026Debt collectionAttempts to collect debt not owedDebt was paidMDExplainedYes
Jul 17, 2026Debt collectionAttempts to collect debt not owedDebt was paidPAExplainedYes
Jul 17, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseKYExplainedYes
Jul 15, 2026Payday & personal loansProblem with additional add-on products or servicesGAExplainedYes
Jul 15, 2026MortgagesTrouble during payment processPayment processCTExplainedYes
Jul 9, 2026Payday & personal loansProblem with cash advanceOKExplainedYes
Jul 9, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Jul 7, 2026Debt relief & credit repairProblem with customer serviceSCExplainedYes
Jul 4, 2026Payday & personal loansProblem with the payoff process at the end of the loanTNExplainedYes
Jul 3, 2026Payday & personal loansProblem when making paymentsPAExplainedYes
Jul 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Jul 1, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Jun 30, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jun 28, 2026Payday & personal loansCharged fees or interest you didn't expectKYExplainedYes
Jun 28, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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