Auto lender · complaint record
HGREG.com complaints
Consumers have filed 42 complaints about HGREG.com since 2018, 11 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing the loan or lease. It is the 44th most complained-about of 193 auto lenders this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 42
- Last 12 months
- 11
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #44 of 193
Since April 2018
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Oct 1, 2026
Most complained-about auto lenders
HGREG.com complaints by month
The busiest month was October 2023 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How HGREG.com answered all time
- Closed with explanation42100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What HGREG.com complaints are about
Top HGREG.com problems
Inside "Managing the loan or lease"
- Problem with additional products or services purchased with the loan 6
- Problem with fees charged 3
- Problem with the interest rate 1
Where HGREG.com complaints come from
Most complaints: Florida (38), Georgia (1), Indiana (1), North Carolina (1), VI.
HGREG.com compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | HGREG.comAuto loans & leases | - | 11 | - |
Compare side by side: HGREG.com vs The Savings Group · HGREG.com vs AC AutoPay LLC, Denver, CO Branch · HGREG.com vs CARS Acquisition · HGREG.com vs EA Holdings
What people say about HGREG.com
All experiencesNo experiences with HGREG.com yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest HGREG.com complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 1, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Sep 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 7, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jun 2, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 17, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Feb 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Feb 4, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jan 14, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Dec 27, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Nov 22, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 15, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
Questions about HGREG.com
How many complaints does HGREG.com have?
HGREG.com has 42 complaints on record since April 2018, including 11 in the last 12 months and 0 in the last 30 days. That makes it number 1,392 of every company by complaints this year.
Does HGREG.com respond to complaints?
Yes. HGREG.com answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with HGREG.com?
The most common problems are managing the loan or lease (10), problems at the end of the loan or lease (5), improper use of your report (7).
Is HGREG.com legit?
HGREG.com is a real company with a public complaint record: consumers have complained about it 42 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is HGREG.com legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against HGREG.com?
Complain to HGREG.com in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most HGREG.com complaints come from?
Most come from Florida (38), Georgia (1), Indiana (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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