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Home American Mortgage complaints

Consumers have filed 58 complaints about Home American Mortgage since 2016, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
58

Since March 2016

Last 12 months
3

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: May 28, 2026

Rank
#250 of 595

Most complained-about mortgage lenders & servicers

Home American Mortgage complaints by month

The busiest month was February 2018 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Home American Mortgage answered all time

  • Closed with monetary relief35.2%
  • Closed with non-monetary relief11.7%
  • Closed with explanation5493.1%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Home American Mortgage complaints are about

Top Home American Mortgage problems

Inside "Applying for a mortgage or refinancing an existing mortgage"

  • Loan estimate or other related disclosures 3
  • Delays in the application process 2
  • Application denials 2
  • Changes in loan terms during the application process 1

Where Home American Mortgage complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Colorado (14), California (8), Nevada (6), Maryland (6), Utah (5).

Home American Mortgage compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Home American MortgageMortgages-3new100%0%-

Compare side by side: Home American Mortgage vs Midwest Loan Services · Home American Mortgage vs Truhome Solutions · Home American Mortgage vs NEXA Mortgage · Home American Mortgage vs Hilltop

What people say about Home American Mortgage

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Latest Home American Mortgage complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNVExplainedYes
Mar 30, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processUTExplainedYes
Nov 25, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processTXExplainedYes
Oct 2, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCOExplainedYes
Jun 18, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresALExplainedYes
Apr 18, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsFLExplainedYes
Oct 28, 2024MortgagesClosing on a mortgageDelays with the closing processCOExplainedYes
Sep 24, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanORExplainedYes
Aug 20, 2024MortgagesIncorrect information on your reportAccount status incorrectAZExplainedYes
Aug 14, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresCAExplainedYes
Jul 19, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresCAExplainedYes
Jul 1, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processNVExplainedYes

Questions about Home American Mortgage

How many complaints does Home American Mortgage have?

Home American Mortgage has 58 complaints on record since March 2016, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.

Does Home American Mortgage respond to complaints?

Yes. Home American Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Home American Mortgage?
Is Home American Mortgage legit?

Home American Mortgage is a real company with a public complaint record: consumers have complained about it 58 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Home American Mortgage legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Home American Mortgage?

Complain to Home American Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Home American Mortgage complaints come from?

Most come from Colorado (14), California (8), Nevada (6). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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