Auto loans & leases
Home Loan Center auto loans & leases complaints
Consumers have filed 40 complaints about Home Loan Center's auto loans & leases, 1 in the last 12 months. Home Loan Center answered 100% on time and closed 0% with relief. See the whole Home Loan Center record.
Home Loan Center against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Home Loan Center | 1 | 100% | 0% |
Latest Home Loan Center auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 30, 2025 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 13, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Dec 29, 2024 | Auto loans & leases | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | Explained |
| Apr 6, 2024 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Mar 27, 2024 | Auto loans & leases | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Mar 20, 2024 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Oct 18, 2023 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Feb 7, 2023 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Jan 14, 2023 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Mar 1, 2022 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Oct 1, 2021 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Apr 25, 2021 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Aug 31, 2020 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Jul 26, 2020 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jul 20, 2020 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jun 30, 2020 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Apr 6, 2020 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Sep 11, 2019 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Apr 1, 2019 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 10, 2018 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jul 15, 2018 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| May 24, 2018 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| May 12, 2018 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Apr 21, 2018 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 1, 2017 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Dec 1, 2017 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Nov 16, 2017 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 9, 2017 | Auto loans & leases | Shopping for a loan or lease | Explained |
| Feb 28, 2017 | Auto loans & leases | Shopping for a loan or lease | Explained |
| Oct 21, 2016 | Auto loans & leases | Shopping for a loan or lease | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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