Mortgage company · complaint record
IFreedom Direct complaints
Filed under iFreedom Direct Corporation
Consumers have filed 22 complaints about IFreedom Direct since 2013, none in the last 12 months. It answered 90.9% on time and closed 9% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 22
- Last 12 months
- 0
- Answered on time
- 90.9%
- Closed with relief
- 9%
- Last 30 days
- 0
- Rank
- -
Since June 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 3, 2018
IFreedom Direct complaints by month
The busiest month was December 2016 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How IFreedom Direct answered all time
- Closed with monetary relief29.1%
- Closed with explanation2090.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top IFreedom Direct problems
Where IFreedom Direct complaints come from
Most complaints: Florida (5), New Mexico (2), Texas (2), Delaware (2), Virginia (1).
IFreedom Direct compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | IFreedom DirectMortgages | - | 0 | - |
Compare side by side: IFreedom Direct vs Midwest Loan Services · IFreedom Direct vs Truhome Solutions · IFreedom Direct vs NEXA Mortgage · IFreedom Direct vs Hilltop
What people say about IFreedom Direct
All experiencesNo experiences with IFreedom Direct yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest IFreedom Direct complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 3, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 15, 2018 | Mortgages | Closing on a mortgage | Explained |
| Aug 9, 2018 | Mortgages | Trouble during payment process | Explained |
| Jul 31, 2018 | Mortgages | Trouble during payment process | Explained |
| Nov 23, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 12, 2017 | Mortgages | Trouble during payment process | Explained |
| Mar 22, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
| Mar 10, 2017 | Mortgages | Application, originator, mortgage broker | Money back |
| Feb 8, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
| Dec 20, 2016 | Mortgages | Credit decision / Underwriting | Explained |
| Dec 19, 2016 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Nov 6, 2016 | Mortgages | Settlement process and costs | Explained |
Questions about IFreedom Direct
How many complaints does IFreedom Direct have?
IFreedom Direct has 22 complaints on record since June 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does IFreedom Direct respond to complaints?
Yes. IFreedom Direct answered 90.9% of its complaints on time (within 15 days) and closed 9% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with IFreedom Direct?
The most common problems are application, originator, mortgage broker (9), credit decision / Underwriting (3), trouble during payment process (3).
Is IFreedom Direct legit?
IFreedom Direct is a real company with a public complaint record: consumers have complained about it 22 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is IFreedom Direct legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against IFreedom Direct?
Complain to IFreedom Direct in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most IFreedom Direct complaints come from?
Most come from Florida (5), New Mexico (2), Texas (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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