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Complaint log

Ingo Money complaint log

The newest complaints about Ingo Money, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 2, 2025Money transfers & appsFraud or scamOKExplainedNo
Dec 29, 2024Payday & personal loansCharged fees or interest you didn't expectMDExplainedYes
Oct 31, 2024Bank accountsManaging an accountFee problemNEExplainedYes
Oct 5, 2024Money transfers & appsFraud or scamINExplainedYes
Aug 27, 2024Money transfers & appsFraud or scamOHExplainedYes
Aug 13, 2024Bank accountsManaging an accountDeposits and withdrawalsMDExplainedYes
Aug 8, 2024Money transfers & appsFraud or scamCOExplainedYes
Jul 6, 2024Money transfers & appsProblem with customer serviceMOExplainedYes
Jun 15, 2024Money transfers & appsProblem with customer serviceMOExplainedYes
Jun 14, 2024Money transfers & appsProblem with customer serviceKYExplainedYes
May 25, 2024Money transfers & appsProblem with customer serviceWAExplainedYes
May 20, 2024Money transfers & appsProblem with customer serviceTXExplainedYes
Apr 29, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardCAExplainedYes
Apr 16, 2024Credit cardsGetting a credit cardSent card you never applied forNYExplainedYes
Apr 16, 2024Money transfers & appsProblem with customer serviceMNExplainedYes
Mar 12, 2024Money transfers & appsFraud or scamFLExplainedYes
Oct 30, 2023Debt collectionAttempts to collect debt not owedDebt was result of identity theftPAExplainedYes
Oct 29, 2023Bank accountsManaging an accountCashing a checkMIExplainedYes
Oct 29, 2023Money transfers & appsConfusing or misleading advertising or marketingCAExplainedYes
Sep 26, 2023Money transfers & appsProblem with customer serviceCAExplainedYes
Sep 22, 2023Credit reportingProblem with fraud alerts or security freezesTNExplainedYes
Sep 6, 2023Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMALExplainedYes
Aug 29, 2023Money transfers & appsUnexpected or other feesOHExplainedYes
Aug 24, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Aug 8, 2023Money transfers & appsProblem with customer serviceLAExplainedYes
Jul 12, 2023Money transfers & appsProblem with customer serviceAZExplainedYes
Jul 3, 2023Money transfers & appsFraud or scamMDExplainedYes
Jun 22, 2023Money transfers & appsFraud or scamTXExplainedYes
May 30, 2023Money transfers & appsConfusing or missing disclosuresWIExplainedYes
May 28, 2023Money transfers & appsFraud or scamSCExplainedYes
May 23, 2023Money transfers & appsFraud or scamOKExplainedYes
May 20, 2023Money transfers & appsFraud or scamAZExplainedYes
Apr 21, 2023Money transfers & appsConfusing or missing disclosuresHIExplainedYes
Mar 6, 2023Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesWVExplainedYes
Feb 15, 2023Money transfers & appsProblem with customer serviceSCExplainedYes
Feb 13, 2023Prepaid & gift cardsTrouble using the cardProblem adding moneyILExplainedYes
Nov 15, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Oct 24, 2022Money transfers & appsProblem with customer serviceMOExplainedYes
Sep 20, 2022Bank accountsManaging an accountProblem making or receiving paymentsCAExplainedYes
Sep 1, 2022Money transfers & appsProblem adding moneyFLExplainedYes
Jul 9, 2022Money transfers & appsProblem with customer serviceFLExplainedYes
Jul 1, 2022Money transfers & appsConfusing or misleading advertising or marketingCAExplainedYes
Jun 24, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
May 27, 2022Money transfers & appsFraud or scamCAExplainedYes
May 24, 2022Credit reportingImproper use of your reportReporting company used your report improperlyKYExplainedYes
May 18, 2022Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtTXExplainedYes
May 6, 2022Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Mar 30, 2022Money transfers & appsUnexpected or other feesFLExplainedYes
Mar 2, 2022Money transfers & appsProblem with customer serviceMNExplainedYes
Dec 20, 2021Bank accountsManaging an accountCashing a checkGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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