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Debt collector · complaint record

LendingPoint complaints

Consumers have filed 782 complaints about LendingPoint since 2015, 136 of them in the last 12 months (-4% on the year before). It answered 97.8% on time and closed 42% with relief for the customer - more often than a typical debt collector. The most common problem is incorrect information on your report.

Strong response record. How it works

Complaints on record
782

Since December 2015

Last 12 months
136

-4% vs the year before

Answered on time
97.8%

Industry: 96.5%

Closed with relief
42%

Typical debt collector: 24%

Last 30 days
3

Newest: Oct 26, 2026

Rank
#168 of 1,963

Most complained-about debt collectors

LendingPoint complaints by month

The busiest month was October 2024 (20 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How LendingPoint answered last 12 months

  • Closed with monetary relief53.7%
  • Closed with non-monetary relief4835.3%
  • Closed with explanation7252.9%
  • In progress118.1%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time35/4597.8% on time
  • Relief for customers35/4042.4% closed with relief
  • Complaint trend11/15-4% vs last year

What LendingPoint complaints are about

Top LendingPoint problems last 12 months

Inside "Incorrect information on your report"

  • Account information incorrect 53
  • Information belongs to someone else 47
  • Account status incorrect 46
  • Old information reappears or never goes away 3
  • Information is missing that should be on the report 2
  • Personal information incorrect 1

Where LendingPoint complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (92), Florida (91), Texas (82), Georgia (66), North Carolina (34).

LendingPoint compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1SIMM AssociatesDebt collection33138+57%96.4%0%F
2Kingston Data & Credit InternationalDebt collection6138+35%71.7%0%F
3Deinde Online ServicesDebt collection44137+76%99.3%0%D
4Atlantic Recovery SolutionsDebt collection5136+46%2.9%0%F
5DebtDebt collection32136+183%97.1%0%F
6LendingPointDebt collection81136-4%97.8%42%A
7Herbert P. SearsDebt collection47135+53%99.3%0%D
8F.H. Cann & AssociatesDebt collection55135-1%100%0%C

Compare side by side: LendingPoint vs SIMM Associates · LendingPoint vs Kingston Data & Credit International · LendingPoint vs Deinde Online Services · LendingPoint vs Atlantic Recovery Solutions

What people say about LendingPoint

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Latest LendingPoint complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialNJIn progressYes
Oct 23, 2026Payday & personal loansProblem with the payoff process at the end of the loanVAIn progressYes
Oct 21, 2026Payday & personal loansCharged fees or interest you didn't expectGAIn progressYes
Oct 16, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXIn progressYes
Oct 13, 2026Debt collectionCommunication tacticsFrequent or repeated callsPAIn progressYes
Oct 9, 2026Payday & personal loansProblem with the payoff process at the end of the loanNCIn progressYes
Oct 6, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCIn progressYes
Oct 2, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNJFixedYes
Oct 1, 2026Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Oct 1, 2026Payday & personal loansCharged fees or interest you didn't expectOHMoney backYes
Sep 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAFixedYes
Sep 25, 2026Credit reportingIncorrect information on your reportAccount information incorrectMAExplainedYes

Questions about LendingPoint

How many complaints does LendingPoint have?

LendingPoint has 782 complaints on record since December 2015, including 136 in the last 12 months and 3 in the last 30 days. That makes it number 403 of every company by complaints this year.

Does LendingPoint respond to complaints?

Yes. LendingPoint answered 97.8% of its complaints on time (within 15 days) and closed 42% with relief - money back or a fix; 4% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 81/100 (grade A).

What do people complain about most with LendingPoint?
Is LendingPoint legit?

LendingPoint is a real company with a public complaint record: consumers have complained about it 782 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is LendingPoint legit? for the signals, red flags and how to protect yourself.

Are complaints about LendingPoint going up or down?

Roughly level. There were 136 complaints in the last 12 months against 141 in the 12 before (-4%). See every month.

How do I file a complaint against LendingPoint?

Complain to LendingPoint in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most LendingPoint complaints come from?

Most come from California (92), Florida (91), Texas (82). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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