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Complaint log

Mercari complaint log

The newest complaints about Mercari, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 8, 2025CryptoWrong amount charged or receivedTXExplainedYes
Jan 29, 2025CryptoFraud or scamTXExplainedYes
Jan 10, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Dec 24, 2024Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountPAExplainedYes
Dec 16, 2024Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardARExplainedYes
Nov 25, 2024Money transfers & appsMoney was not available when promisedNJExplainedYes
Nov 13, 2024Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementGAExplainedYes
Nov 7, 2024Money transfers & appsOther service problemNYExplainedYes
Sep 9, 2024Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedYes
Aug 28, 2024Money transfers & appsOther transaction problemOHExplainedYes
Aug 27, 2024Money transfers & appsTrouble accessing funds in your mobile or digital walletPAExplainedYes
Aug 25, 2024Money transfers & appsOther transaction problemTXExplainedYes
Jul 30, 2024Money transfers & appsTrouble accessing funds in your mobile or digital walletMSExplainedYes
May 22, 2024Money transfers & appsUnexpected or other feesMDExplainedYes
May 19, 2024Money transfers & appsFraud or scamCAExplainedYes
May 11, 2024Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardFLExplainedYes
Apr 19, 2024Bank accountsProblem caused by your funds being lowLate or other feesNYExplainedYes
Apr 5, 2024Money transfers & appsTrouble accessing funds in your mobile or digital walletILExplainedYes
Apr 3, 2024Money transfers & appsOther transaction problemNYExplainedYes
Apr 2, 2024Money transfers & appsOther transaction problemNYExplainedYes
Mar 19, 2024Money transfers & appsConfusing or missing disclosuresNYExplainedYes
Mar 11, 2024Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsNYExplainedYes
Mar 9, 2024Money transfers & appsConfusing or misleading advertising or marketingFLExplainedYes
Mar 6, 2024Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Mar 3, 2024Money transfers & appsManaging, opening, or closing your mobile wallet accountNJExplainedYes
Feb 13, 2024Money transfers & appsOther transaction problemFLExplainedYes
Jan 21, 2024Money transfers & appsFraud or scamOHExplainedYes
Jan 21, 2024Money transfers & appsFraud or scamOHExplainedYes
Jan 5, 2024Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes
Dec 2, 2023Money transfers & appsTrouble accessing funds in your mobile or digital walletNVExplainedYes
Dec 1, 2023Money transfers & appsManaging, opening, or closing your mobile wallet accountNYExplainedYes
Nov 15, 2023Money transfers & appsMoney was not available when promisedVAExplainedYes
Sep 14, 2023Money transfers & appsFraud or scamMIExplainedYes
Aug 18, 2023Money transfers & appsUnauthorized transactions or other transaction problemAZExplainedYes
Jul 6, 2023Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardCAExplainedYes
Jun 30, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMDExplainedYes
Jun 8, 2023Money transfers & appsUnauthorized transactions or other transaction problemTNExplainedYes
May 7, 2023Debt relief & credit repairFraud or scamALExplainedYes
Apr 17, 2023Money transfers & appsFraud or scamVAExplainedYes
Jan 11, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Nov 14, 2022Payday & personal loansGetting a line of creditKYExplainedYes
Oct 24, 2022Bank accountsOpening an accountAccount opened as a result of fraudFLExplainedYes
Jul 20, 2022Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyTXExplainedYes
Jun 23, 2022Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialSCExplainedYes
Jun 1, 2022Money transfers & appsOther transaction problemMIExplainedYes
May 3, 2022CryptoFraud or scamMIExplainedYes
Apr 15, 2022Money transfers & appsFraud or scamCAExplainedYes
Apr 7, 2022Money transfers & appsConfusing or missing disclosuresVAExplainedYes
Apr 6, 2022Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeNCExplainedYes
Jan 23, 2022Money transfers & appsManaging, opening, or closing your mobile wallet accountFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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