Mortgage company · complaint record
Mortgage Capital Associates complaints
Filed under MORTGAGE CAPITAL ASSOCIATES, INC.
Consumers have filed 16 complaints about Mortgage Capital Associates since 2013, none in the last 12 months. It answered 93.8% on time and closed 44% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 16
- Last 12 months
- 0
- Answered on time
- 93.8%
- Closed with relief
- 44%
- Last 30 days
- 0
- Rank
- -
Since March 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 1, 2018
Mortgage Capital Associates complaints by month
The busiest month was June 2013 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mortgage Capital Associates answered all time
- Closed with monetary relief637.5%
- Closed with non-monetary relief16.2%
- Closed with explanation743.8%
- Closed212.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Mortgage Capital Associates complaints are about
Top Mortgage Capital Associates problems
Where Mortgage Capital Associates complaints come from
Most complaints: California (3), Texas (2), Utah (2), Washington (1), Arizona (1).
Mortgage Capital Associates compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Mortgage Capital AssociatesMortgages | - | 0 | - |
Compare side by side: Mortgage Capital Associates vs Midwest Loan Services · Mortgage Capital Associates vs Truhome Solutions · Mortgage Capital Associates vs NEXA Mortgage · Mortgage Capital Associates vs Hilltop
What people say about Mortgage Capital Associates
All experiencesNo experiences with Mortgage Capital Associates yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mortgage Capital Associates complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 1, 2018 | Mortgages | Closing on a mortgage | Money back |
| Feb 1, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 20, 2017 | Mortgages | Closing on a mortgage | Explained |
| May 8, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 1, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Sep 12, 2016 | Mortgages | Application, originator, mortgage broker | Money back |
| Aug 10, 2016 | Mortgages | Settlement process and costs | Explained |
| Dec 10, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| Nov 15, 2015 | Mortgages | Application, originator, mortgage broker | Fixed |
| Apr 14, 2015 | Mortgages | Application, originator, mortgage broker | Closed |
| Jan 29, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Aug 28, 2014 | Mortgages | Loan servicing, payments, escrow account | Closed |
Questions about Mortgage Capital Associates
How many complaints does Mortgage Capital Associates have?
Mortgage Capital Associates has 16 complaints on record since March 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Mortgage Capital Associates respond to complaints?
Yes. Mortgage Capital Associates answered 93.8% of its complaints on time (within 15 days) and closed 44% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Mortgage Capital Associates?
The most common problems are application, originator, mortgage broker (6), applying for a mortgage or refinancing an existing mortgage (2), closing on a mortgage (2).
Is Mortgage Capital Associates legit?
Mortgage Capital Associates is a real company with a public complaint record: consumers have complained about it 16 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mortgage Capital Associates legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Mortgage Capital Associates?
Complain to Mortgage Capital Associates in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mortgage Capital Associates complaints come from?
Most come from California (3), Texas (2), Utah (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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