Mortgage company · complaint record
Mortgage Connect complaints
Filed under Mortgage Connect LP
Consumers have filed 9 complaints about Mortgage Connect since 2020, none in the last 12 months. It answered 66.7% on time and closed 17% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 0
- Answered on time
- 66.7%
- Closed with relief
- 17%
- Last 30 days
- 0
- Rank
- -
Since June 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 21, 2025
Mortgage Connect complaints by month
The busiest month was August 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mortgage Connect answered all time
- Closed with monetary relief111.1%
- Closed with explanation555.6%
- Untimely response333.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Mortgage Connect complaints are about
Top Mortgage Connect problems
Inside "Closing on a mortgage"
- Closing disclosure or other related disclosures 1
Where Mortgage Connect complaints come from
Most complaints: California (4), Illinois (1), Massachusetts (1), Nevada (1), Oklahoma (1).
Mortgage Connect compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Mortgage ConnectMortgages | - | 0 | - |
Compare side by side: Mortgage Connect vs Midwest Loan Services · Mortgage Connect vs Truhome Solutions · Mortgage Connect vs NEXA Mortgage · Mortgage Connect vs Hilltop
What people say about Mortgage Connect
All experiencesNo experiences with Mortgage Connect yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mortgage Connect complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 21, 2025 | Money transfers & apps | Lost or stolen money order | No timely reply |
| Sep 4, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | No timely reply |
| Oct 24, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | No timely reply |
| Mar 23, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 30, 2021 | Money transfers & apps | Fraud or scam | Explained |
| Aug 14, 2021 | Debt relief & credit repair | Problem with customer service | Explained |
| Jul 30, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 8, 2021 | Mortgages | Closing on a mortgage | Money back |
| Jun 12, 2020 | Mortgages | Trouble during payment process | Explained |
Questions about Mortgage Connect
How many complaints does Mortgage Connect have?
Mortgage Connect has 9 complaints on record since June 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Mortgage Connect respond to complaints?
Yes. Mortgage Connect answered 66.7% of its complaints on time (within 15 days) and closed 17% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Mortgage Connect?
The most common problems are closing on a mortgage (2), lost or stolen money order (1), improper use of your report (1).
Is Mortgage Connect legit?
Mortgage Connect is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mortgage Connect legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Mortgage Connect?
Complain to Mortgage Connect in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mortgage Connect complaints come from?
Most come from California (4), Illinois (1), Massachusetts (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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