Mortgage company · complaint record
Mortgage Investors Group complaints
Consumers have filed 14 complaints about Mortgage Investors Group since 2017, none in the last 12 months. It answered 85.7% on time and closed 23% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 14
- Last 12 months
- 0
- Answered on time
- 85.7%
- Closed with relief
- 23%
- Last 30 days
- 0
- Rank
- -
Since May 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 20, 2025
Mortgage Investors Group complaints by month
The busiest month was May 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mortgage Investors Group answered all time
- Closed with monetary relief214.3%
- Closed with non-monetary relief17.1%
- Closed with explanation1071.4%
- Untimely response17.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Mortgage Investors Group complaints are about
Top Mortgage Investors Group problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 1
- Application denials 1
Where Mortgage Investors Group complaints come from
Most complaints: Tennessee (11), Virginia (1), Florida (1), Georgia (1).
Mortgage Investors Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Mortgage Investors GroupMortgages | - | 0 | - |
Compare side by side: Mortgage Investors Group vs Midwest Loan Services · Mortgage Investors Group vs Truhome Solutions · Mortgage Investors Group vs NEXA Mortgage · Mortgage Investors Group vs Hilltop
What people say about Mortgage Investors Group
All experiencesNo experiences with Mortgage Investors Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mortgage Investors Group complaints
Full logQuestions about Mortgage Investors Group
How many complaints does Mortgage Investors Group have?
Mortgage Investors Group has 14 complaints on record since May 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Mortgage Investors Group respond to complaints?
Yes. Mortgage Investors Group answered 85.7% of its complaints on time (within 15 days) and closed 23% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Mortgage Investors Group?
The most common problems are applying for a mortgage or refinancing an existing mortgage (4), closing on a mortgage (3), trouble during payment process (3).
Is Mortgage Investors Group legit?
Mortgage Investors Group is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mortgage Investors Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Mortgage Investors Group?
Complain to Mortgage Investors Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mortgage Investors Group complaints come from?
Most come from Tennessee (11), Virginia (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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