Student loans
National Collection Systems student loans complaints
Consumers have filed 19 complaints about National Collection Systems's student loans, 3 in the last 12 months. National Collection Systems answered 100% on time and closed 0% with relief. See the whole National Collection Systems record.
National Collection Systems against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | National Collection Systems | 3 | 100% | 0% |
Latest National Collection Systems student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 21, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | Explained |
| May 5, 2026 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | Explained |
| Jan 22, 2026 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 15, 2025 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Sep 3, 2025 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Aug 12, 2024 | Student loans | Struggling to repay your loanBankruptcy | Explained |
| Feb 13, 2024 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Dec 22, 2023 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | Explained |
| Oct 4, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Aug 26, 2023 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Mar 19, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jun 28, 2022 | Student loans | Getting a loanFraudulent loan | Explained |
| Aug 23, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jul 9, 2021 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Apr 20, 2021 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 20, 2020 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| May 9, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 30, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Closed |
| Jan 13, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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