Student loans
National Enterprise Systems student loans complaints
Consumers have filed 109 complaints about National Enterprise Systems's student loans, 1 in the last 12 months. National Enterprise Systems answered 100% on time and closed 0% with relief. See the whole National Enterprise Systems record.
National Enterprise Systems against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | National Enterprise Systems | 1 | 100% | 0% |
Latest National Enterprise Systems student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 16, 2026 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Jul 23, 2025 | Student loans | Getting a loanLoan opened without my consent or knowledge | Explained |
| Feb 28, 2025 | Student loans | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Apr 17, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Apr 15, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Apr 9, 2024 | Student loans | Issue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owed | Explained |
| Dec 22, 2023 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Sep 4, 2023 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Aug 25, 2023 | Student loans | Struggling to repay your loanBankruptcy | Explained |
| Jun 29, 2023 | Student loans | Getting a loanFraudulent loan | Explained |
| Jun 29, 2023 | Student loans | Getting a loanFraudulent loan | Explained |
| Oct 6, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 4, 2022 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Feb 1, 2022 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jul 6, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 5, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Mar 4, 2020 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Feb 26, 2020 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Sep 17, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 15, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 27, 2019 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Dec 28, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Aug 15, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Aug 15, 2018 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| May 16, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Apr 23, 2018 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Apr 19, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 5, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Mar 16, 2018 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 13, 2018 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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