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Debt collector · complaint record

Nationwide Financial Group complaints

Consumers have filed 52 complaints about Nationwide Financial Group since 2013, none in the last 12 months. It answered 67.3% on time and closed 5% with relief for the customer. The most common problem is communication tactics.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
52

Since September 2013

Last 12 months
0

new vs the year before

Answered on time
67.3%

Industry: 96.5%

Closed with relief
5%

Typical debt collector: 24%

Last 30 days
0

Newest: Jan 13, 2021

Rank
-

Nationwide Financial Group complaints by month

The busiest month was May 2014 (10 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Nationwide Financial Group answered all time

  • Closed with monetary relief11.9%
  • Closed with non-monetary relief11.9%
  • Closed with explanation2650%
  • Closed1121.2%
  • Untimely response1325%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Nationwide Financial Group complaints are about

  • Debt collection4485%
  • Bank accounts36%
  • Auto loans & leases24%
  • Credit cards12%
  • Credit reporting12%
  • Payday & personal loans12%

Top Nationwide Financial Group problems

Inside "Communication tactics"

  • Frequent or repeated calls 11
  • Threatened to take legal action 5
  • Used obscene/profane/abusive language 1
  • Called after sent written cease of comm 1

Where Nationwide Financial Group complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (8), Pennsylvania (5), Florida (5), Ohio (3), New Jersey (2).

Nationwide Financial Group compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Nationwide Financial GroupDebt collection-0new67.3%5%-

Compare side by side: Nationwide Financial Group vs Green Square · Nationwide Financial Group vs EMoneyUSA · Nationwide Financial Group vs Mullooly Jeffrey Rooney & Flynn · Nationwide Financial Group vs Credit World Services

What people say about Nationwide Financial Group

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Latest Nationwide Financial Group complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jan 13, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursNCNo timely replyNo
Nov 26, 2019Credit reportingIncorrect information on your reportInformation belongs to someone elseTXNo timely replyNo
Oct 11, 2019Debt collectionAttempts to collect debt not owedDebt was paidFLNo timely replyNo
Nov 20, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursMANo timely replyNo
Aug 2, 2018Debt collectionAttempts to collect debt not owedDebt was paidTXNo timely replyNo
May 16, 2018Bank accountsManaging an accountDeposits and withdrawalsCONo timely replyNo
Apr 17, 2018Auto loans & leasesManaging the loan or leaseBilling problemNVNo timely replyNo
Mar 14, 2018Payday & personal loansCharged fees or interest you didn't expectFLNo timely replyNo
Jan 4, 2018Bank accountsOpening an accountAccount opened as a result of fraudFLNo timely replyNo
Dec 8, 2017Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMSNo timely replyNo
Oct 30, 2017Debt collectionCommunication tacticsFrequent or repeated callsWANo timely replyNo
May 25, 2017Bank accountsManaging an accountDeposits and withdrawalsFLNo timely replyNo

Questions about Nationwide Financial Group

How many complaints does Nationwide Financial Group have?

Nationwide Financial Group has 52 complaints on record since September 2013, including 0 in the last 12 months and 0 in the last 30 days.

Does Nationwide Financial Group respond to complaints?

Yes. Nationwide Financial Group answered 67.3% of its complaints on time (within 15 days) and closed 5% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Nationwide Financial Group?
Is Nationwide Financial Group legit?

Nationwide Financial Group is a real company with a public complaint record: consumers have complained about it 52 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Nationwide Financial Group legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Nationwide Financial Group?

Complain to Nationwide Financial Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Nationwide Financial Group complaints come from?

Most come from Texas (8), Pennsylvania (5), Florida (5). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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