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Payday & personal loans

NBT Bancorp payday & personal loans complaints

Consumers have filed 32 complaints about NBT Bancorp's payday & personal loans, 9 in the last 12 months. NBT Bancorp answered 100% on time and closed 0% with relief. See the whole NBT Bancorp record.

NBT Bancorp against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13NBT Bancorp9new100%0%32

Every lender ranked

Latest NBT Bancorp payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 17, 2026Payday & personal loansProblem when making paymentsLAExplainedYes
Sep 13, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Sep 12, 2026Payday & personal loansCharged fees or interest you didn't expectSCExplainedYes
Aug 16, 2026Payday & personal loansGetting the loanNJIn progressYes
Aug 3, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Jul 31, 2026Payday & personal loansGetting the loanFLExplainedYes
Jul 8, 2026Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Apr 22, 2026Payday & personal loansGetting the loanNVExplainedYes
Apr 8, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Oct 24, 2025Payday & personal loansGetting the loanHIExplainedYes
Sep 3, 2025Payday & personal loansCan't contact lender or servicerNYExplainedYes
Aug 22, 2025Payday & personal loansStruggling to pay your loanHIExplainedYes
Jul 24, 2025Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Jun 23, 2025Payday & personal loansGetting a line of creditCAFixedYes
Jun 13, 2025Payday & personal loansCharged fees or interest you didn't expectRIExplainedYes
Apr 18, 2025Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Jan 8, 2025Payday & personal loansStruggling to pay your loanHIExplainedYes
Oct 29, 2024Payday & personal loansConfusing or misleading advertising or marketingNHExplainedYes
Sep 19, 2024Payday & personal loansProblem when making paymentsNYExplainedYes
Jul 20, 2024Payday & personal loansProblem with additional add-on products or servicesNYExplainedYes
Apr 24, 2024Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Jan 9, 2024Payday & personal loansProblem when making paymentsTXMoney backYes
Oct 23, 2023Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Aug 2, 2023Payday & personal loansProblem with additional add-on products or servicesNJExplainedYes
Jun 29, 2023Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
May 17, 2023Payday & personal loansProblem with the payoff process at the end of the loanPAFixedYes
Mar 13, 2023Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Jan 10, 2023Payday & personal loansProblem when making paymentsHIExplainedYes
Nov 5, 2022Payday & personal loansProblem when making paymentsWAFixedYes
Sep 23, 2022Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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