Bank accounts

Netspend bank accounts complaints

Consumers have filed 1,630 complaints about Netspend's bank accounts, 319 in the last 12 months (-41%). Netspend answered 99.1% on time and closed 0% with relief. See the whole Netspend record.

Netspend against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615
13	Netspend	319	-41%	99.1%	0%	1,630

Every bank ranked

Latest Netspend bank accounts complaints

Received	About	Issue	State	Answer	On time
Aug 26, 2026	Bank accounts	Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount	TX	Explained	Yes
Aug 26, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	CA	Explained	Yes
Aug 26, 2026	Bank accounts	Closing an accountCompany closed your account	WA	Explained	Yes
Aug 25, 2026	Bank accounts	Closing an accountCompany closed your account	FL	Explained	Yes
Aug 25, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	CA	Explained	Yes
Aug 25, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	MN	Explained	Yes
Aug 25, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	CA	Explained	Yes
Aug 21, 2026	Bank accounts	Managing an accountBanking errors	AK	Explained	Yes
Aug 18, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NJ	Explained	Yes
Aug 18, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	MI	Explained	Yes
Aug 18, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	TX	Explained	Yes
Aug 17, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	NY	Explained	Yes
Aug 17, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	MI	Explained	Yes
Aug 17, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	NV	Explained	Yes
Aug 17, 2026	Bank accounts	Managing an accountBanking errors	CO	Explained	Yes
Aug 14, 2026	Bank accounts	Managing an accountDeposits and withdrawals	AL	Explained	Yes
Aug 14, 2026	Bank accounts	Managing an accountProblem accessing account	FL	Explained	Yes
Aug 14, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	OH	Explained	Yes
Aug 13, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	TX	Explained	Yes
Aug 13, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	MI	Explained	Yes
Aug 11, 2026	Bank accounts	Closing an accountCompany closed your account	MO	Explained	Yes
Aug 6, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	CA	Explained	Yes
Aug 6, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	NC	Explained	Yes
Aug 4, 2026	Bank accounts	Opening an accountUnable to open an account	WA	Explained	Yes
Aug 4, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NY	Explained	Yes
Aug 4, 2026	Bank accounts	Opening an accountAccount opened without my consent or knowledge	TX	Explained	Yes
Aug 3, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	NV	Explained	Yes
Aug 3, 2026	Bank accounts	Managing an accountProblem accessing account	TN	Explained	Yes
Aug 2, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	NJ	Explained	Yes
Aug 1, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	KS	Explained	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 10 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works